http://www.woloszynski.pl/comodo/comodo1.jpg
This is not my session, but I have a feeling that Geeks force trial users to buy GeekBuddy first, to have work done well.
This message is in Polish, but if you only look at the picture you will know what it is all about.
When I installed a couple of Comodo products, GeekBuddy trial version came along with it. When I tried to use it, I was told that I had to pay for the service before I could get any help. So, the value of the trial version is absolutely nothing. If I obtained some help, I might have paid for the service, but that’s not how it works. As a result, I’m removing all Comodo products from my computers and will not use any Comodo products in the future.
I got the same buy first/get help later treatment today.
They must be really proud at comodo headquarters for inventing paid customer support…in disguise.
It is a shame cause I was really fond of their products.
i would love GeekBuddy to help me out as well
but i too was ask to pay for a service that i thought was free
i think it’s a bit unfair to say you can use them to help & the first thing they do is say where’s the cash?
be nice if Comodo came back with a reply as to why this is???