Geekbuddy chatbox is not working

Geekbuddy chatbox is not working properly.

When I click on the Geekbuddy desktop icon, the communication screen with chatbox for technician to chat me is not working at my end, and is also to small to read. I can just make out a message being typed out by technican but I cannot read it. This problem has just happened today. I have tried reinstalling Geekbuddy but the problem persists. Any ideas on how this problem can be fixed.

Hi,

Could you please provide screenshots for me to understand the problem better?

Regards,

Hi,
I have emailed screenshots.