Full Scan Freezes

My full antivirus scan still stops at 1 particular folder despite the new updates… It stops at 34325 files when scanning a pictures folder (Largish pictures in this folder but never seems to get past it) has this happened to others?



Please, provide more information, like: :smiley:

What is the medium size of the files there?

Is there any compressed files inside there?

How much space do you have left in your HD?

What is your windows version? Processor, How much memory ram do you Have? Is your partition NTFS(Xp Or 2000) or Fat32 (Xp only)?

This kind of info usually help to find the source of the problem… ;D

Thanks for your time,



Eric, can you also do a right click scan on the folder and see if you have the same problem as full scan and post this with information Elminster requested?

Also, is the information in the following post any use to you:


Hey Eric,

I’ve replied to your email with a few suggestions because I checked there first and have only jsut found this post. Try what I’ve suggested along with Mike and Elminsters ideas and forward the results to support @comodo.com.

Ewen :slight_smile:

Thanks for all your advice and help… He’s how I’ve got on…

Right… I’ve scanned each individual file within the folder with no problems. I’ve scanned the complete folder with no problems. The largest picture file is only 335KB. I can scan the folder using On Demand Scanner with and without the memory scan with no problem. CAV only seems to sieze when I am doing a full computer scan and come across this folder which only has picture files no zip files.

My computer is now running properly slow after the scans as well… Need to reboot will post more in a few…


Right I’m back again…

Here’s my computer info…

OS Manufacturer Microsoft Corporation
System Name ACER-418F58E23C
System Manufacturer Acer
System Model TravelMate 4150
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1596 Mhz
BIOS Version/Date Acer V1.80, 25/05/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = “5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)”
User Name ACER-418F58E23C
Time Zone GMT Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 88.13 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys

Total Space available on my main disk drive = 6.31 Gigabytes.

I’ll send this all off to comodo support.

Ok Eric, Comodo support is excellent I’m sure they’ll help you find the problem.