FTP Backup

Help - CB
21

Please repost the exe and I will try again.

22

Sorry, the file was accidentally deleted.
Here is a new exe:
https://server.backup.comodo.com/json/direct/default/GUI_ftpIssue.bin?key=b9e3c3da-d470-4dbd-a1cb-4c25f6d41922

Thanks

23

Here are the dump files.

https://server.backup.comodo.com/json/direct/default/GUI_ftpIssue.zip?key=0e5dafb8-7169-4d42-8505-9eacb67ba5f6

Thanks

24

This issue seems harder to track down, than I thought.
The analysis of the dump file doesn’t contain all the information that would be needed, so I built a debug executable which contains more information, so please try again with this one.
https://server.backup.comodo.com/json/direct/default/Dropped%20Files/GU_ftpIssueDbg.bin?key=4e2d4c0e-751f-4a8a-bb17-bada0ddd141f
If the crash happens again please post the dump file.

Thanks

25

Now all I get is an application error that stats

"The instruction at 0x4025df60 referenced memory at 0xffffffff.
The Memory could not be read.

and it won’t let me take a dump of the processes.

26

Please wait for the next version of Comodo Backup.
We made some changes in the ftp backup and the issue should be fixed then.

Thanks

27

Do you have a release date?

28

A BETA will be available next month.

Thanks

29

Still having the exact same issues with the new beta version.

30

Same issues meaning that the application crashes or doesn’t work?
If it crashes / freezes, please create a dump file.
If it doesn’t work because of an error please collect the debug logs.

Thanks