FP

C:\ProgramData\Google\Google Toolbar\Update\gtbBFDC.tmp.exe Heur.Dual.Extensions virus database 1610

Hi,patrice58
Please follow this guide on how to submit FP.
https://forums.comodo.com/false_positivenegative_reporting_is_this_a_malware_that_cis_hasnot_detected/how_to_report_false_positivessuspicious_files_how_to_submit_them-t36051.0.html

Or just use this page.

Thx.

As it’s C:\ProgramData I can’t use http://internetsecurity.comodo.com/submit.php

I have followed the guide word for word and here is my report C:\ProgramData\Google\Google Toolbar\Update\gtbBFDC.tmp.exe Heur.Dual.Extensions virus database 1610

Hi
If you cann’t use “http://internetsecurity.comodo.com/submit.php” could you zip the file and attach it to your post

I have it now in quarantine now what is it you want me to do with it?

In fact I don’t as I have checked and I selected it to be put into quarantine but when you check quarantine there is no file.

I submitted it via http://internetsecurity.comodo.com/submit.php what’s the turn around on such submissions?

Hi,patrice58
Because this false-positive is heuristics,so we need you to offer the sample.
I use the google toobar 6.x,don’t found the false-positive,maybe you can update the latest google toolbar.if you found,i suggest you quarantine the sample and then attach it to your post
Thanks. :slight_smile: