To give us the best chance of resolving the bug, please include the following information with each bug report:
- What the problems is
- Whether you can reliably reproduce the problem and if so exactly how.
- Your Operating System & version (eg XP SP3):
- Other Security and Utility Software Installed (eg Norton Internet Security 2009):
- Email client & version (eg Outlook 2003):
- Email client add-ins (eg Mailbuddy):
- Email provider & account type (eg Hotmail.com, POP3/SMTP(SSL)):
- How you tried to solve it, and what the result was:
- Please append memory dumps or screen shots if possible. If zipped, most can be uploaded.
- Any other information you think may help
- Please edit the title of the post to reflect the bug eg “CAS crashes when importing Outlook contacts”
Many thanks for your help.