1. What actually happened
The status went from secure to at risk because the real time protection stops.
2. What you did to cause that to happen, step by step
i) Start a complete scan
ii) Lock computer
iii) Have a lunch
iv) Unlock computer
v) See that state changed from secure (all green) to at risk (teh bad red)
3. If you repeat these steps does the same thing always happen
No. Sometimes when I go back from lunch, all is green. Sometimes it spends some hours (e.g. 4 hour) to happen or just some minutes (e.g. 30 min).
4. What you expected or wanted to happen
All must be green every time.
5. Operating system, whether 32 or 64bit, and service pack number
Windows 7 Professional SP1 64-bit
CCAV full version number (from Help ~ About)
1.7.402730.374
6. Any other security or sandbox software installed now or previously
No
7. Does this problem occur if you load the default configuration and reboot
Yes
8. Any other relevant information (eg Your guess at the reason for the bug)
Yes. It is the root of all issues I faced on CCAV. Because realtime protection became inactive, I tried to fix it and sometimes, after that, I had to reinstall software because it became always inactive or did not start on startup, and after reinstalling the issues about not saving preferences appeared.
9. Links to requested files
Yes.
It is related to Comodo Forum
Also, I attached the report generated by “ccavsrv.exe” -report", for “future” use ;D