"Fetching Files... This seems to be taking a while"

Discontinued Products Comodo Cloud
#1

CCLOUD.COM website is soooo slow. The whole day has been pretty slow.

After typing in the Username and Password, it takes minutes to load.
Then a message appears: “Fetching Files… This seems to be taking a while. Please be patient while we complete your request”.

Uploading files is a headache by now. Just to do a simple task as deleting an empty folder, takes minutes.

I have a business paid account.

#2

We are currently working to fix this issue as soon as possible.

Thanks

#3

Could you please notice when this issue is fixed, please?

Thank you.

#4

Please try now. It should be fixed.

#5

Now I get:

[i]Oops, an error occured!

Sorry, there was a problem reaching the server. Please try again later.
Original message: 4: Internal server error.[/i]

#6

It be slow of couple day that it take soon long to login

#7

I’m having the same problem. First it was fetching the files/taking a long time/be patient then after the folders show up and I try to open a file, a series of server error messages. I had 4 pop up at the same time, one on top of the others.

I’ve only been using this for a week or so. I’m trying to find a cloud service to recommend to my boss. Comodo just got put on the bottom of the pile. I don’t need my boss yelling at me getting frustrated because the files aren’t accessible when I’m already frustrated that I can’t access them either.

#8

The problem should be fixed now. If the issue persists please provide us your username.

Thanks