False Positive

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
1

False positive - reported as phishing - happyatom.com

Site had been hacked. All files deleted and clean install. Flagged urls no longer exist.

Please remove from your database.

thanks

Paul

2

Hello happyatom,

Thank you for reporting this, we’ll check it.

Best regards,
FlorinG

3

Hello again,

This has been fixed.

Best regards,
FlorinG

4

Thanks for the speedy action Florin - any idea how long this will take to clear as I am still getting flagged by Valkyrie Verdict on Virus Total (I also posted in that forum about a week ago but no response):

The VV report still refers to phishing URLs that no longer exist:

thanks so much for your help

best wishes

5

Hello happyatom,

I don’t how much time is needed for the changes to get reflected on VT, but I’m guessing it should be visible in a few hours max.

Best regards,
FlorinG

6

Ok, thanks Florin

7

Valkyrie updated!!

Many thanks again

8

I don’t believe this!

Valkyrie Verdict has now gone back to the “Phishing” categorization

What can I do???

The site is clean; the URL in the VV report:

1 - doesn’t exist - returns 404
2 - is http when happyatom has a valid SSL and all urls are redirected to https

I have spent years working on a business that I now cannot launch because who will buy from a phishing site.

Please help!

9

Hello,

What is the website you are checking the verdict on? Is it verdict.valkyrie.comodo.com or virustotal.com?

10

Virus Total is reporting VV result as phishing:

And looking at the VV report, it is showing phishing URLs that don’t exist:

Of the other 2 sites with issues
AlphaMountain is showing as “Not Recommended” because they are looking at the Comodo VV result.
Forcepoint are impossible to communicate with, so I am struggling to change their “Suspicious”

11

Thank you - all fixed now: