I downloaded the above captioned file directly from MediaMonkey’s website at http://www.mediamonkey.com and upon opening the install file, Comodo (version 8.2.0.4792 database version 23854) detected a trojan CloudScanner.trojan.gen@2@1 within the installation. I notified MediaMonkey and they said that 1)their install file was clean and 2)the file is marked as clean on Virustotal.com. I also ran a full scan with Comodo and also did a scan with Malwarebytes. Both came up with zero threats.
Hi Slytheringirl,
Thank you for reporting this.
We’ll check it and get back to you soon.
Regards,
Navya
Hi Slytheringirl,
The sample MediaMonkey 4.1.10.1778 (Sha1:0d2aa210e2054a20f26304c2bba7f2fbbb489df4)which you have mentioned as false-positive is not detected by Comodo Internet Security version <8.2.0.4792> with database version <23856>.
Please make sure the Antivirus database is updated and check again. If detection is still present, please submit the detected file on Comodo forum at
https://forums.comodo.com/false_positivenegative_reporting_is_this_a_malware_that_cis_hasnot_detecte-b154.0/
Regards,
Navya.
I have the latest version of CIS (Version 8.2.0.4792 Database: 24245) which is set to auto update daily. It is again claiming that the installation file for the latest version of Mediamonkey (version 4.1.11.1783) has the same Trojan listed above (CloudScanner.trojan.gen[at]2[at]1). I can not attach the file due to the forum’s size restrictions so you must download it from Mediamonkey’s site which is where I downloaded it from. Also I have scanned for malware and my computer is free from malware.
Hi Slytheringirl,
Thank you for reporting this.
We’ll check it and get back to you soon.
Regards,
Harikrishnan M
Hi HariKrishnan,
This is to inform you that false-positive has been fixed.
You can update to AV database Version <24252> of Comodo Internet Security Version<8.2.0.4792> and confirm it.
Best regards
Qiuhui.■■■■