False Positive IDM

Ahmadreza · February 21, 2011, 9:33pm

Hello

Unfortunately COMODO Internet Security Premium version recognizes my
purchased retail version of INTERNET DOWNLOAD MANAGER (IDM) as a virus,
[The Name Is: Heur.Suspicious@162461750] so tell me how can i fix this problem please ?

Ty

Valentinchen · February 21, 2011, 10:36pm

Send it here

Regards,
Valentin N

mengze.lin · February 21, 2011, 10:42pm

Hi Ahmadreza,
We are going to have a look at it and will get back to you after investigation.
Thanks and Regards,
Lin mengze

haja · February 22, 2011, 12:51pm

Hi Ahmadreza,

This FP has been fixed. You can confirm this with DB 7770.

Regards,
Haja

Ahmadreza · February 22, 2011, 1:33pm

Thanks but what is DB 7770 and how can i confirm it plz ?

AyeAyeCaptain · February 22, 2011, 2:02pm

It is the Virus Update Database, update the AV side of CIS and then the FP should be fixed for you.

Ahmadreza · February 22, 2011, 2:52pm

Yes, the problem was solved

Ty

AyeAyeCaptain · February 22, 2011, 3:22pm

Glad to hear that, Comodo are always very quick to fix FP’s when reported via forum or manual submit link (just hope they can find a way to quicken up te CIS auto submits).

Have a nice day OP and welcome to the forums!