False positive detection of a malware

Comodo Mobile Security - CMS
1

Hi everyone.

We are a team of mobile app developers.

We are having an issue with Comodo antivirus for Android: it has a false positive detection of a malware on one of our applications.
The app is https://play.google.com/store/apps/details?id=ru.rostel, it provides government services for Russia.
Comodo antivirus provides no details about reasons of malware detection, and no other antiviruses find this application dangerous.

Is there any way to get details about why Comodo treats this particular app as a malware, and how to solve this problem?

Thank you!

2

Hi Grigory,

Thanks for reporting us. It is False Positive will be fixed on Comodo mobile Security base update version<73>.
Regards,
grvarma

3

Hey grkvarma,

Thanks for the prompt reply!

4

Hi grvarma,

Could you please reply with the estimated date of base update?

Also, please check that our another app won’t raise false positive detection too: https://play.google.com/store/apps/details?id=ru.minsvyaz.gu_business

Thank you!

5

Hi Grigory,

Thanks for reporting us, The release of Comodo mobile Security base update version<73> on 2nd week of October 2018.

Thanks,
grkvarma

6

Hi there!
We are a little mobile game creation company

… from Russia too))
And some our users are scared with a virus detection (malware) by Comodo Mobile app
There are at least 5 our games detected as dangerous!

https://play.google.com/store/apps/details?id=com.lunappstudio.shift
https://play.google.com/store/apps/details?id=com.merigotech.wordowls
https://play.google.com/store/apps/details?id=com.merigotech.fillwords.en

So, we make games only, not viruses, and this fact seriously damages our reputation.
Please, fix them too or tell us what to correct if threat is real.
Thanks in advance!

7

Hi Podgor,
Thanks for reporting us. These files are False Positive will be fixed on Comodo mobile Security base update version<73>.
Regards,
grvarma

8

Hi, grkvarma!
I’ve reported earlier some our products had false positive detection. It might be fixed on update #73.
The update has been published already but the problem hasn’t yet been resolved as you promised.
Please, give your attention to the matter.

Thanks in advance!

9

Hi Podgor,
Thanks for reporting us, We had released fix , our team had cross checked with Multiple real time device , team had not found any issue and FP had fixed at our end.

So please provide us following details for further investigation your reported case :

1)CMS build Version:
2)CMS Security Update Version:
3)Mobile device name and Model:
4)Mobile Operating system Version detail :

Regards,
grkvarma

10

1)CMS build Version: 3.5.4001
2)CMS Security Update Version: DB 73
3)Meizu M3
4)Mobile Operating system Version detail : Flyme 5.1.4.1 (Android 5)
8)