failed to download virus catalog file

Help for Comodo AntiVirus
#1

Help, please.
I receive:
“failed to download virus catalog file”
While other downloads are successful.

Product Information
Build Version: 1.0.0.30
DataBase Version: Not Available
AllowDB Version: 2.2.0.1
Program Updates Version: 1.1.0.3

License Information
License Status: Activated
Product Installation Date: 08-èþí-2006
Product Activation Date: 08-èþí-2006

Program Files Information
CMain.exe: 1.1.0.3
CavApp.exe: 1.1.0.4
CavSn.exe: 1.1.0.4
CavAud.exe: 1.1.0.2
CavMud.exe: 1.1.0.3
Cavasm.exe: 1.1.0.2
CavEmSrv.exe: 1.1.0.4

System Information
Operating System: Windows XP
Operating System Version: 05.01.2600
Service Pack: Service Pack 1
Internet Explorer Version: 06.00.2800

Hardware Information
Central Processing Unit (CPU): Intel(R) Pentium(R) 4 CPU 2.80GHz
Total Memory: 1022MB

#2

G’day,

I’d send a detailed email to support@comodo.com on this issue. Please include, if possible, a screen shot of the any error messages you receive along with any technical details you feel may help the support guys.

Hope this helps,
Ewen :slight_smile:

#3

Thank you for reply!
Not so much information :frowning:
Earlier I got the first of attached messages and now (after update) another two.

logs of proxy say:
http://antivirus.comodo.com/cavupdates/EmgSer.ini
and
http://antivirus.comodo.com/cavupdates/server.ini

Some of subdirectories of installation are read only

That is all

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