attached is a print screen of an error I constantly get when trying to do a scan on my system.
At this stage I have not been able to sucessfully complete a full scan
[attachment deleted by admin]
attached is a print screen of an error I constantly get when trying to do a scan on my system.
At this stage I have not been able to sucessfully complete a full scan
[attachment deleted by admin]
Hiya,
Unable to see the PrintScreen Image but I’ve had a simular problem where it seems to stop on one folder and never get past it… I’ve emailed Support@comodo.com but haven’t had a reply back yet… Will let you know what they say…
Eric
More information, firstly it stops with a windows pane with the message “an error occured during scanning”
Hey Dicky,
Your problem is different to the problem Eric was describing. You should attach a JPG of the error message (not a mangled Word doc, please) to an email to support@comodo.com along with as much technical detail of your system as you think will help. The better a picture you can paint of your landscape, the easier is will be for the tech guys to figure out what’s wrong.
Hope this helps,
Ewen
(WCF3)
Seems the problem was a filename that was to long for windows ntfs, !!! how xp let it be created is a mistrey.
I no longer have the file, The issue occurred when the scanner passed over a file name that was to long for windows with ntfs. I’m not sure how it happened but it was a set of files backed up over the network from xp pro to xp home using backup4all. sorry I did not keep the info but windows would not let me open it, I finally got rid of it by shortening (renaming) each stage of the directory name to a, b, c etc…
Goow work, Sherlock.
I believe that there is a 255 character limitation, where the driver designator, the colon, the backslashes, the everything is included in the 255 characters.
I have to agree with you. An operating system that will let you create a file but not let you read it because the created file exceeds one of its own limitations displays little intelligence and elegance. Smart as a bag of spanners!
Ah Microsoft! Can’t live with 'em, not allowed to chop 'em up and put 'em in pies!
ewen
(WCF3)
This bug is fixed in updates 1.1.0.6. Get updates and try again.