Error sending file "false positive"

Comodo Internet Security - CIS Beta Corner - CIS
1

Look, please.

Comodo antivirus can not send a file that causes a false positive on servers COMODO, if access to the Internet without a NAT or external IP-address.

Version of COMODO Internet Security is the latest 5.0.162636.1135

Our network is organized so that there is no NAT, and Internet access through SQUID HTTP-proxy.

In the setting of our COMODO specified HTTP-proxy. Database is updated correctly. If you check the update program itself - it also connects through a proxy and all the normal checks / updates.

But if there is a file that causes a false alarm - choose “Report False Positive”. And the file does not want to go.

The netstat command shows that the queries are not a proxy, but directly, and the resulting file is not sent.

And this will be fixed in newer versions?

2

You can also report false positives here on the forum.

AV False Positive/Negative Detection Reporting

Or from this web page.

Comodo Malware Analysis

3

… But choose “Report False Positive” is more faster and more convenient.

4

More convenient yes, but it is not faster.

Currently, anything sent from CIS itself is not processed as quickly as the other submission methods I stated.

5

Thanks, but that’s the main question(to developers):

The netstat command shows that the queries are not a proxy, but directly, and the resulting file is not sent. And this will be fixed in newer versions?

Sorry for the poor translation from Russian into English!

6

You can update fine, without error but when you try to submit a FP to Comodo it gives you an error? because it doesnt detect the Proxy? Correct?

Have you tried setting the proxy in the Internet Explorer Settings?
Start > Run >
Copy and Paste The Text Below Into the run dialog

rundll32 Shell32.dll,Control_RunDLL INETCPL.CPL

Connections tab

hope this helps

Jake

7

we use Automaic Proxy Configuration in Internet Explorer Setting (proxy autodetected from wpad.*./wpad.dat