COMODO Website CIS download page bug.
OS: Windows 7
Error message: ‘Error 109:Not able to extract incompactSw.ini’
The cause: Users download and install ‘CIS X86’ instead of ‘CIS X64’ in their ‘Windows 7 X64’ by accidentally or a bug by browsers.
The root cause:
Symptoms:If users try to download CIS X64, it makes users only download X86.
So when the users install CIS, users have ‘Error 109:Not able to extract incompactSw.ini’.
Because those users use Windows x64.
To users who having problem with ‘Error 109:Not able to extract incompactSw.ini’ issue.
Use ‘Internet Explorer’ instead of other browsers.
1.go to Control Panel>System and Security>System>System Type
2.you can check x86 or X64 about your system.
3.download proper CIS.
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