erorr in killswach and cleaning essentials does not accept the download

IH All

  1. Product version: COMODO Internet Security 7.0.312140.4101 RC
    2.Operating System:windows 7 ultimate (x32) in real system
    3.Configuration: Default IS configuration
    4.This problem did not happen to me before and did not happen in beta version

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Please try reinstalling by following the advice given in this topic and let me know if it is then able to reinstall correctly.

Thanks.

ok, thanks

i unInstalled version and install it again but the problem is not solved

Did you follow all of the methods which I recommended in that topic, including running the removal tools in Safe Mode?

yes in safe mode

Okay, does running the CIS diagnostics find any errors? If so, does it say that it could not fix them?

Do not show any errors

In that case are the following the correct steps for reproduction?

  1. Click button for “Watch Activity”
  2. Accept the license agreement
  3. The file is downloaded
  4. Upon installation I get the error shown in the below screenshot

The problem was fixed

Cause of the problem was the settings of my browser

Okay, I’m very happy to hear that it’s fixed. In that case I’ll move this to Resolved.

Thank you.

THANKS