EasyVPN error that may (or may not) be relevant to Secure Email

Bug Reports - CSE
1

Have posted this here as well as in EasyVPN since it may be a problem with Secure Email.

The following error occurs when trying to Sign Out or Exit EasyVPN.

Log Name: Application
Source: Application Error
Date: 27/02/2009 15:53:16
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BlahBlah
Description:
Faulting application EasyVPN.exe, version 1.0.64783.50, time stamp 0x499c2323, faulting module CEmLSP.dll, version 1.1.0.31, time stamp 0x492ff0bc, exception code 0xc0000005, fault offset 0x0001bdff, process id 0xf64, application start time 0x01c998f3759cffa0.

I have Secure Email installed Version 2.0.0.1

Please delete if not relevant to Secure Email.

Regards, Dave

2

Hi,

It seems like a CSE LSP problem.
We’ve looking into this issue now and will respond to you soon.

Thanks for posting.

Regards, Eugene

3

This is still a problem with version 2.0.0.3

Log Name: Application
Source: Application Error
Date: 03/04/2009 14:15:36
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BlahBlah
Description:
Faulting application EasyVPN.exe, version 1.0.64783.50, time stamp 0x499c2323, faulting module CEmLSP.dll, version 1.1.0.35, time stamp 0x49d21879, exception code 0xc0000005, fault offset 0x0001becf, process id 0x108c, application start time 0x01c9b45e1a37554e.

Regards, Dave

4

Hi,

We successfully reproduced this issue. Now we are fixing it.
I’ll post here as soon as new version with this fix will be available.

Regards, Eugene

5

This remains an issue with the latest CSE 2.0.0.9. I notice it was not specified as fixed in the Release Notes.

Regards.

6

Hi

This issue wasn’t fixed in the latest release of CSE as it was assigned to EasyVPN team as their issue.
As far I know EasyVPN crashes with other products with LSP as well.

Regards, Eugene

7

Hi Everyone,

A new version of EasyVPN has been released with a fix for its LSP issue.

The information is here:
https://forums.comodo.com/feedbackcommentsannouncementsnews_about_comodo_easyvpn/comodo_easyvpn_106529758_released-t39153.0.html

“…
–FIXED Compatible issue with applications that use layered service providers such as anti-virus, anti-spam and Comodo SecureEmail.
…”

If anyone encounters this problem after EasyVPN upgrade, please report the details to both CSE and EasyVPN forums.

Thanks everyone,
Shane.