A. THE BUG/ISSUE (Varies from issue to issue)
[ol]- Summary - Every attempt at running DXTory ExKode | Home fails. It Displays trial confirmation dialogue and after accepting, it quits without a message.
Can U reproduce the problem & if so how reliably?: Every time.
If U can, exact steps to reproduce. If not, exactly what U did & what happened: Install CIS 6, Install DXtory 1.20, run Dxtory.
If not obvious, what U expected to happen: Display Main program window.
If a software compatibility problem have U tried the conflict FAQ?: Disabling antivirus, behaviour blocker and firewall does nothing.
Any software except CIS/OS involved? If so - name, & exact version: Dxtory ver2.0.120 (2012/10/06)
Any other information, eg your guess at the cause, how U tried to fix it etc: de-installing COMODO Internet Security 6.0.264710.2708 resolves problem (same thing happened with previous version as well).
Always attach - Diagnostics file, Watch Activity process list, (dump if freeze/crash). If complex - CIS logs & config, screenshots, video, zipped program (not m’ware)
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B. YOUR SETUP (Likely the same for each issue, so you can copy forward)
[ol]- CIS version & configuration: COMODO Internet Security 6.0.264710.2708 (Same issue in
COMODO Internet Security 2013 v 6.0.260739.2674) Internet Security mode.
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV: Disabling them all does not seem to fix the issue. Firewall - Custom Ruleset, Anti virus default with added exclusions, HIPS off as per default. BBlocker default with added exceptions
Have U made any other changes to the default config? (egs here.): Unchecked "filter loopback traffic in firewall settings. No other settings seem relevant (like disabling sounds)
Have U updated (without uninstall) from a previous version of CIS: Tested on clean install.
[li]if so, have U tried a a clean reinstall - if not please do?:
[/li]- Have U imported a config from a previous version of CIS: No.
[li]if so, have U tried a standard config - if not please do:
[/li]- OS version, SP, 32/64 bit, UAC setting, account type, & VM used: Windows XP Professional SP3 32bit, administrator, no VM.
Other security/sandbox software a) currently installed b) installed since OS: Avast free, Comodo firewall 5.12.256249. de-installed before test.
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I download the DxTory Program and installed and it ran the trial an i have it up and running
under Windows 8 x64 Pro. No Problems See attached screenshot. I uninstalled it and installed the latest version like you are saying and it still works. see screenshot.
Thanks for the update. Could you please look in your logs to see if there was anything to warn you of this. If not it’s still a valid issue. CIS should have told you what it was blocking.
I have in logs entry from defense+ informing me that: “The publisher of Dxtory.exe has NOT digitally signed their application. Hence the origin of this application should not be trusted. Digital Signing helps with verifying the authenticity of applications. If you are unsure, we strongly recommend you press the “Run Isolated” button.” I answered that dialogue “allow” I did not run application isolated.
I can’t find anything that could explain program malfunction.
Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.
Developers may or may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.
My friend finally upgraded to CIS 6.0 and when he installed Dxtory, it was all fine and when it asks you for you licences file, when you find it and it registers, every time you open Dxtory it just crashes. (Was not happening on 5.10, and I when I tried same thing happens, program crashes.)
We both clicked ‘Allow program’ and Run Unlimited.
Even with Comodo fully closed + Terminated it still does not work. If you uninstall Comodo 6.0 it works again.
A. THE BUG/ISSUE (Varies from issue to issue)
[ol]- Summary - Give a clear summary in the topic title, NOT here.
Can U reproduce the problem & if so how reliably?: Yes I can.
If U can, exact steps to reproduce. If not, exactly what U did & what happened: Install Dxtory- Run Dxtory- Click Register License- find license- Apply- Re open Dxtory- Crash
If not obvious, what U expected to happen: For Dxtory to Run normally without crashing.
If a software compatibility problem have U tried the conflict FAQ?: Yes
Any software except CIS/OS involved? If so - name, & exact version: Dxtory
Any other information, eg your guess at the cause, how U tried to fix it etc: Completly Disable Comodo, checked log files and Comodo is saying nothing. If you Uninstall Comodo Or instal 5.10 it works fine.
Always attach - Diagnostics file, Watch Activity process list, (dump if freeze/crash). If complex - CIS logs & config, screenshots, video, zipped program (not m’ware)
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B. YOUR SETUP (Likely the same for each issue, so you can copy forward)
[ol]- Exact CIS version & configuration: Latest Version and Signatures. Sandbox set to Limited, Hueristics set to high.
Have U made any other changes to the default config? (egs here.): No
Have U updated (without uninstall) from a previous version of CIS: Yes and No- Either way same problem.
[li]if so, have U tried a a clean reinstall - if not please do?: Yes
[/li]- Have U imported a config from a previous version of CIS: No
[li]if so, have U tried a standard config - if not please do: N/A
[/li]- OS version, SP, 32/64 bit, UAC setting, account type, & VM used: Windows 7 64bit (NO SP1), UAC Off, Admin, Not VM.
Other security/sandbox software a) currently installed b) installed since OS: Malwarebytes but only as a scanner not realtime.
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This issue appears to me to be the same as one already on file. Accordingly, I will merge them, if that’s OK. You can locate the merged report by following the link in the email notification.
If you don’t agree please PM any active mod with your reasons and, if appropriate, they will unmerge the issue.
I was experimenting a bit more and found out that, un-checking “detect shellcode injections” option instead of adding exception for DXTory folder. Does not work.
It looks like this setting does not actually disables that feature. Is there any safe application that does shellcode injection thing and Comodo shows message about it so I can see if that setting does something?
