I just had to vent a little. After talking to my ISP’s tech department for a while, we almost went through the entire process of figuring out why my ADSL downloads speeds are so slow (960 Mbps) compared to what they were before (1.4 Mbps) again like I did yesterday. It escalated to a senior tech and then they sent a tech to my place today (while I wasn’t there but other people took care of that) and the tech re-arranged my modem and filters around a bit. It helped recovered my downloads a bit, but now my uploads are cut by almost half! (:AGY). I basically stopped the conversation when this tech today said to reset by Internet Explorer Advanced settings. I asked, “how does Internet Explorer settings affecting internet speed when I don’t even use it?”. I use Opera, but that also doesn’t matter because my uTorrent downloads along with several other speed testing sites showed the same numbers. I know every tech rep goes through a troubleshooting flow according to their policies & procedures, but come on!
To me it’s obvious that it’s not a software issue because one night my downloads were normal, the next day they weren’t. It has to be hardware related, but they tech who was physically changing my setup reported my line was fine. Funny, because the tech and his senior yesterday found out that it was weak. Go figure. To top it off, I re-confirmed with them that my plan should get me 2.5-3 Mbps, which I’ve never even reach that close in all my years with them. I’m thinking of switching to cable once my contract is up. The only drawback is that this current ISP is the cheapest with unlimited access in my area for "high"speed broadband.