Im trying to install ESM 2.0 in a PC that is running Windows XP Pro.
Originally it was running Windows XP Home, but due to the same “Unknown Error” we fresh-installed Windows XP Professional. However, the same error is happening.
After installing ESM 2.0, we do the procedure to deploy CIS but we receive a message: Deployment Error
Looking at the error message details, we find this:
Deployment Failed
Unknown Error
Falta la red o bien no se ha iniciado.
Status_error (1222)
This is very strange. What are we doing wrong?
This morning, ESM started to act funny.
We always get disconnected from the service and it log us out automatically from the console.
Why cant we deploy CIS into the endpoints from the console?
Why do we get disconnected so often from the console?
Thank you for this post. About 1222 error. One of possible reasons is that network sharing is turned off on the remote PC. Have you tried accessing \targetendpoint\admin$ share from ESM server machine? Could you check please?
This morning, ESM started to act funny.
We always get disconnected from the service and it log us out automatically from the console.
Could you please look through the recent ESM logs (available at ESM Configuration Tool → Event Log) and find some errors. You can copy error log items and paste them here. Thanks!
One of the “remote PC” its the ESM SERVER itself.
When we try to install CIS in the same ESM SERVER, we also get the same “Deployment error (1222)”. Why do we get the same 1222 error if the installation FROM the server TO the server its not done through the network, but locally?
Either way, I have tried from ESM server machine accesing \targetendpoints\admin$ and this are the results:
FROM ESM SERVER TO ESM SERVER (192.x.x.106) - Windows XP Pro
Command executed: \192.168.10.106\admin$
Result: The network path was not found
FROM ESM SERVER TO ENDPOINT #1 (192.x.x.107) - Windows 7 Pro
Command executed: \192.168.10.107\admin$
Result: Access denied
FROM ESM SERVER TO ENDPOINT #2 (192.x.x.116) - Windows XP Home
Command executed: \192.168.10.116\admin$
Result: The network path was not found
I puchased this product: “Comodo Endpoint Security Manager V2.0 Business Edition Console-100 Annual (100 - 100 endpoints)”
Can it hadle the free CIS?
I’ve got the same issue as w-e-v (error code: 1222)
File sharing is enabled on target machines, also 9901 port in windows firewall, there are no other firewall soft. installed. I’ve no idea what to do…
I puchased this product:
"Comodo Endpoint Security Manager V2.0 Business Edition Console-100 Annual (100 - 100 endpoints)"
Can it hadle the free CIS?
Hi Shan,
Cound you look at the “License Information” screen (About->License Information) and tell what information is in the following fields for the license you purchased:
Description
License type
License status
Products
This might help to figure out the reason of the problem.
As I can see the remote admin share is inaccessible. This is because of privilegies lack for ESM server. If login and password you entered are correct, then I’d recommend you to check the following registriy values on target mchines.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\forceguest DWORD registry value should be set to 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system\LocalAccountTokenFilterPolicy DWORD registry value should be set to 1
I have prepared a small REG file that may help you with registry values modifications (attached to this post in ZIP archive). Just double-click extracted file on the issued targets and the values will be added/updated in registry. Anyway please check that values are correct.
After registry modification please try again deployment or admin$ share access test.
•Description: production purpose
•License type: Normal
•Lic. status: Valid
•Products: livePCsupport
Hi Shan,
As you can see from the license information the license you purchased contains only “livePCsupport” product (also the name of your license “Comodo Endpoint Security Manager V2.0 Business Edition Console” says that this is a “Console Only” license). Therefore it doesn’t allow to deploy CIS on your endpoints. But that doesn’t mean you can’t have CIS installed manually and then connected to ESM. So there are two possible options:
Upgrade your license to the one, which contains CIS and deploy it through ESM.
Install CIS manually and connect it to ESM using “Manage This Endpoint” option in CIS UI.
Finally someone gave me a sensible answer! Thank you!
I tried to get answer on livesupport, but noone gave me that information.
May I ask you, which license should I buy? And how much will it cost for 100 pc?
With the license you have, you can still manage 100 endpoints from 1 console, but you will have to install CIS and the agent MANUALLY in every computer (yes, one hundred installations).
If you dont want to do that, and you want to install CIS and the agent AUTOMATICALLY from the console, then you need to purchase:
Comodo Endpoint Security Manager V2.0 Business Edition-100 seat (100 - 100 endpoints)
In the same link you used to purchase your current license, you will find that the 4th option of the list is the solution you are looking for. The price is $99 for 1 year.
Hello Tim, and thank you so much for your personal interest and assistance.
In all cases, I never entered login and password.
I literally typed this in the command prompt from ESM SERVER:
\192.168.10.106\admin$
\192.168.10.107\admin$
\192.168.10.116\admin$
Did I misunderstood? Should I type something else, instead of “admin$” (maybe the real Administrator username of each PC) in order to receive a prompt to enter the password?
This was already changed on every target machine because we read the documentation in the QUICK START GUIDE, where it can be found here:
I really dont think that priviledge is the problem.
If you read again the answers I get in the console, these are:
The network path was not found
The main question remains: WHY DO I GET A NETWORK ERROR EVEN IF I AM TRYING TO DEPLOY CIS LOCALLY IN THE SAME ESM SERVER?
NOTE: Thank you for the small REG file. Its very helpful and I will use it in other installations. :-TU
So what do I do now?
Should I type something else, instead of “admin$” (maybe the real Administrator username of each PC) in order to receive a prompt to enter the password?
If you read again the answers I get in the console, these are:
The network path was not found
w-e-v:
the query: \IPadress\admin$ isn’t working, when you run it from command prompt.
it works only from windows explorer (windows key+E)
on the remote pc, it must have an administrator user (f.e: WEV)
So, I already can reach the pcs.
I think under deployment menu—>credentials, you must provide that administrator user and its password.
Thank you for your message.
I run the query in Windows Explorer.
And the PCs are reached. We input the Admin User and Admin Password and everything works fine.
However, the Deployment Error (1222) its always there with ESM 2.0
How did you fix it?
Maybe Tim from COMODO can recommend something else?
