Defense + Completely blocking Comodo Dragon

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
1

I continuously received the “Aw snap” error. So I ran antivirus, malware and combofix checks. Disabled firewall. Nothing. I finally isolated the block to Defense +.

How can I get Defense plus to allow Dragon to work? I am not experienced with Defense + and am having difficulty finding an answer to this in forums (not computer illiterate - but not experienced with this suite).
I have CIS (free version).

Many thanks.

2

What version of Dragon are you using?

Can you check Computer Security → Defense + rules and see if there is a rule for Dragon. If so remove it and start dragon and see if that solves it. Also check Computer Security → Blocked Files; if Dragon is there remove it. At last make sure Dragon is not in Unrecognised files.