Data file update crashes Vista (3.0.18.309x32)

Bug Reports
1

I’m running Vista Business 32 bit, no SP and Comodo 3.0.14.276. This morning Comodo told me there was an update available so I let it download and install it. It then wanted to reboot the computer. When it did, Vista came up in a recovery screen. Eventually, it restored my computer to an earlier system restore point.

I tried three different times with .276, even uninstalling and reinstalling. Only when I did the update from within Comodo (assuming that it was updating data files), did it crash Vista.

I then went to the Comodo website to see if others were having this problem. I found nothing. But, there was a more current version, 309, so I downloaded and installed that, after uninstalling 276. Same result. 309 installed fine, but when I went into it and had it check for updates, the updates installed, but after the computer rebooted, I was back into that recovery screen and had to go back to a prev. system restore point.

I have all the Vista stuff, like firewall and defender, turned off. I’ve also done my best to defeat that User Account Control that messes up my ability to access my computer.

I like Comodo and want to continue using it. Is this problem just in the data update, or is there a problem in the base program? And then there’s Vista, that great instigator of ulcers.

Thanks for any help,

Ernie

2
  1. CPU: 32 bit Intel Core 2 Duo E6750 in a Dell XPS 720
  2. Operating System information: Vista Business 32bit, no service packs
  3. Actively-running security and utility applications: AVG anti virus, winpatrol plus, Ad-aware 2007
  4. Specific symptoms of the bug, and steps you can take to reproduce it (step by step).
    • in COMODO version 3.0.14.276 and version 3.0.18.309, click on check for updates, let updates install and pc reboot. On reboot Vista recovery comes up,
      searches for fix, and eventually tells me I have to restore the computer to an earlier state.
  5. Specific steps you have taken to try to resolve it.
    • run comodo update. after reboot, recovery needed.
    • uninstall comodo, reinstall comodo, let comodo update itself from web. recovery needed.
    • uninstall comodo, install ver 309, let comodo update itself from web. recovery needed.
  6. Brief description of your Defense+ and Firewall+ mode (Custom, Train with safe) plus mention if you modified any setting in ADVANCED section of D+ and F+:
    • vanilla install, accept defaults. No tweaking after install.
  7. If you pc reboots or you have a BSOD post in BSODs: Please add your minidump files here:
    • no dumps taken, yet.
  8. Report if you are using an Administrator account Or a Limited User account. Vista users please Report if you have UAC Disabled or Enabled:
    • only one ID on the box, besides Administrator. My login ID is an Administrator. UAC turned off, my ID has ownership of C:.