A. THE BUG/ISSUE
Can you reproduce the problem & if so how reliably?:
Consistently able to reproduce, both on my Laptop with latest CIS and desktop with latest Firewall.
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
Open Virtual Desktop. During the loading phase, CTF Loader, which is sandboxed, stops working.
One or two sentences explaining what actually happened:
CTF Loader crashes when loading Virtual Desktop.
One or two sentences explaining what you expected to happen:
No crash of CTF Loader when loading Virtual Desktop.
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Not applicable
Any software except CIS/OS involved? If so - name, & exact version:
None.
Any other information, eg your guess at the cause, how you tried to fix it etc:
I use proactive config, which may have caused this, but switching back to internet security config still results in CTF Loader crash.
B. YOUR SETUP
Exact CIS version & configuration:
10.0.0.6092, proactive config.
Modules enabled & level:
All enabled except for HIPS pop-ups.
Have you made any other changes to the default config? (egs here.):
Yes. Do not virtualize access to the Downloads folder has been disabled. Firewall is set to block all. Do not show pop-up alerts are enabled, including "Do not show privilege elevation alerts - run isolated.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
No, but I did update from CIS 8.4.0 something to 10.0.0.6092
If so, have you tried a a a clean reinstall - if not please do?:
No
Have you imported a config from a previous version of CIS:
No
if so, have you tried a standard config - if not please do:
Yes, internet security config also results in CTF crash, haven’t tested Firewall config yet however.
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
64-Bit, Administrator account, Windows 10 (latest stable build, not Creator’s update) default UAC, Laptop computer (real system, not Virtual Machine).
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
No additional real-time security is installed. Malwarebytes AntiMalware for on-demand scanning is installed. This is a clean install of Windows 10 so no traces of trial security software exists that I know of.
Attached is the picture of this CTF Loader crashing.