The bug/issue
- What you did: Standard boot up.
- What actually happened or you actually saw: something about having an error & needing to close & references a “crash dump”. The last time this happened everything related to CIS disappeared (icons ect.) except the installer.
- What you expected to happen or see: Standard startup.
- How you tried to fix it & what happened: The first time I reinstalled. The second time i was able to restart CIS.
- If it’s an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (except CIS) involved with download link:
- Whether you can make the problem happen again, and if so precise steps to make it happen: I can’t make it happen, it just happens on it’s own accord.
- Any other information (eg your guess regarding the cause, with reasons): No idea.
Files appended
- Screenshots illustrating the bug: N/A
- Screenshots of related CIS event logs or the Defense+ Active Processes List: N/A
- A CIS config. report or file: N/A
- Crash or freeze dump file: N/A
Your set-up
- CIS version, AV database version & configuration used: 5.3.176757.1236 AV DBversion# 7691
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried reinstalling (if not please do)?: N/A - a) Have you imported a config from a previous version of CIS: First time yes, second time no.
b) if so, have U tried a preset config (if not please do)?: No - Ave you made any other major changes to the default config (eg ticked ‘block all unknown requests’, other egs here.): Yes
- Defense+, Sandbox, Firewall & AV security level: D+=Safe, Sandbox=Enabled, Firewall=Safe, AV=Stateful
- OS version, service pack, number of bits, UAC setting, & account type: Windows 7, 64 bit, Admin account.
- Other security and utility software installed: Privacy Guardian, MBAM, SAS, Glary Utilities, Revo uninstaller pro, AVG Linkscanner, CCleaner, Hitman Pro
- Virtual machine used: N/A