COMODO Update Problems

Comodo Internet Security - CIS Help - CIS
1

I’m having problems with URL Database Update, just that item with a error.

I triend change for complete database but doesn’t work.

Captura de tela 2023-10-20 183148
Captura de tela 2023-10-20 183148791×672 87 KB

2

Hi Pablito_Brasil,

Thank you for reporting .
May i know your cis and win version ?

Thanks
C.O.M.O.D.O RT

3

Thank you,

Comodo Internet Security Pro (Free)
Product Version: 12.2.4.8032
Database: 36104
Website Database: 0

Windows 11 Pro (Ver. 22H2 - Compilation: 22621.2428)
DNS: CloudFlare 1.1.1.1
Location: State of São Paulo, Brazil.

4

Hi Pablito_Brasil,

Thank you for providing the requested information.
We have checked and found no error in website database update.
It might be network glitch, kindly restart your pc and check.

Thanks
C.O.M.O.D.O RT

5

Can you send the website database URL? I need to see if I’m having something blocking it. Because I’ve restarted.

6

Hi Pablito_Brasil,

Could you please check now ?
If the update error occurs again kindly share us the screenshot.

Thanks
C.O.M.O.D.O RT

8

Try “https://download.comodo.com" instead of "http://download.comodo.com”

Settings > General Settings > Updates > Proxy and Host Settings