COMODO System-Cleaner 3.0 build 4 BETA BUG REPORTS

Beta Corner - CSU
1

Please post all bug reports & BSOD’s here.

Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • All log files of CSC, if you had logs enabled;
  • Any other Additional Information;
2

Hi

My custom profile name in Registry Cleaner changes. For example, I originally set as “Graham” and then changed to “Custom”. After scanning, changes back to “Graham”. Also, doesn’t let me clean (i.e button disabled) unless I expand list of errors and what I have previously checked in this list, doesn’t always hold (seems to change each time) ???.

Edit: Also noticed, if I make changes to my custom profile, it prompts to create another custom profile rather than altering the original.

:slight_smile:

  • Your Operating System (and whether it’s 32bit/64bit); XP Pro SP3 (32-bit)
  • Security Software Installed; CIS 4.1
  • How you produced the problem; See description above
  • How you tried to resolve the problem; No
  • Screen-shots with the error (if any); n/a
  • Post Memory Dumps on crash if you encounter any; n/a
  • All log files of CSC, if you had logs enabled; n/a
  • Any other Additional Information; n/a
3

Your Operating System (and whether it’s 32bit/64bit); windows 7 64b

  • Security Software Installed; nothing

  • How you produced the problem; i made my first registry clean normal. … and comodo crashed.

  • How you tried to resolve the problem; n/a

  • Screen-shots with the error (if any); yes

  • Post Memory Dumps on crash if you encounter any; n/a

  • All log files of CSC, if you had logs enabled;

  • Any other Additional Information n/a

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4

Ok , anyway i try to clean something, it crash instantly.
cannot click in show logs :

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5

  • Your Operating System (and whether it’s 32bit/64bit);
    Win 7 x86

  • Security Software Installed;
    Eset Nod32 v4, Comodo CIS v4 (FW & D+)

  • How you produced the problem;
    I selected “Clean my computer” and CSC crashed.

  • Post Memory Dumps on crash if you encounter any;
    See attachment

  • All log files of CSC, if you had logs enabled;
    See attachement

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6

EULA is copied from Backup

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7

CSC Crashes when running Disk Cleaner - Duplicates - All files

  • Windows XP professional SP3, x32 (VMware)
  • CIS 4.1.x.920 & CPM 3.0.x BETA
  • Click on Disk Cleaner, Duplicates, All Files
  • Unable to resolve
  • Screenshot provided
  • DRWatson attached
  • No logfiles available
  • N/A

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8

Force Delete doesn’t function

  • Windows XP professional SP3, x32 (VMware)
  • CIS 4.1.x.920 & CPM 3.0.x BETA
  • Select a file with “Files to Delete”, Select a single file, Add
    Click on “Operations Pending”, Click Apply, Yellow bar shows up “Wish to delete” press OK
    Yellow bar disappears, file is still in the pending list and still on disk
    Reboot the system, file is gone from the pending list but still on disk
  • Unable to resolve
  • N/A
  • N/A
  • Recent Activity shows no traces what so ever.
  • N/A
9

List boxes use different types for Force delete v.s. Shred files are shown as folders

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10

Shred shows “Configure” where “Select” would be more appropriate

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11

Shred warns for Drive C when shreding a single file

Shouldn’t this alert only show up when you select Drive C to shred?

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12

Uninstaller has other language set

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13

CSC - 3 does not seem to clean registry.

  • Your Operating System (and whether it’s 32bit/64bit); XP Home 32 bit
  • Security Software Installed; CIS 4.1
  • How you produced the problem; Run registry cleaner
  • How you tried to resolve the problem; N/A
  • Screen-shots with the error (if any); included
  • Post Memory Dumps on crash if you encounter any; N/A
  • All log files of CSC, if you had logs enabled; Not created
  • Any other Additional Information; None

John

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14

  • Your Operating System (and whether it’s 32bit/64bit);
    Windows XP SP3 32bit

  • Security Software Installed;
    CIS, Avira Premium, using Microsoft Steadystate

  • How you produced the problem;
    All the features work except “clean my computer” It starts working then crashs. I have the comodo logs and the windows error report :slight_smile:

  • How you tried to resolve the problem;

  • Screen-shots with the error (if any);

  • Post Memory Dumps on crash if you encounter any;

  • All log files of CSC, if you had logs enabled;
    8db4_appcompat.txt <----that’s the windows error report
    csc.log
    cdc.log
    cpc.log
    crc.log

  • Any other Additional Information;

[attachment deleted by admin]

15

Windows 7

CIS Complet, Tune Up 2010
Same problem here like previous post. When I press Clean my computer its start cleaning until 20% then crash!!!

16
  • Your Operating System (and whether it’s 32bit/64bit);
    Windows XP, 32bit
  • Security Software Installed;
    COMODO Internet Security
  • How you produced the problem;
    Clicking on “clean my computer” makes CSC crash.
  • Screen-shots with the error (if any);
    Sorry, no screenshots.
  • Post Memory Dumps on crash if you encounter any;
    No memory dumps
  • All log files of CSC, if you had logs enabled;
    I did not have logs enabled
17
  • Your Operating System (and whether it’s 32bit/64bit);
    Windows XP, 32bit
  • Security Software Installed;
    COMODO Internet Security
  • How you produced the problem;
    I cannot delete the custom profile I had created for the registry cleaner. It goes away only to return back when I visit the “clean” page again.
  • Screen-shots with the error (if any);
    Sorry, no screenshots.
  • Post Memory Dumps on crash if you encounter any;
    No memory dumps
  • All log files of CSC, if you had logs enabled;
    I did not have logs enabled
18

second bug the error counter isent working right just search and you will see.

MfG

Saladien

19

Hi,

  • My Operating System ; Win 7 Ultimate 64
  • Security Software Installed; Comodo 5.0.157302.1066
  • How you produced the problem; I go in registry cleaner-> i pop down to view my results → I expand at the startup locations → open space (see pic) → soon after program crashes (windows says it crashed and closes it)
  • How you tried to resolve the problem; there is a complete scan running, i paused is but it didn’t help
  • Screen-shots with the error (if any); see attachment
  • Post Memory Dumps on crash if you encounter any; -
  • All log files of CSC, if you had logs enabled; -
  • Any other Additional Information -

Best regards

pipelinepig

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20

I installed it, but when it install in the DRIVER folder, at the and show an Install ERROR. The whole install ok, but after that when I click scan, the program crash.
Windows7 x64 Ultimate
AMD 4400+
4GB Ram