Your Operating System (and whether it’s 32bit/64bit);
Windows XP SP3 32Bit
Security Software Installed;
CIS 2.5.57173.439 Full with Proactive security
How you produced the problem;
Problem 1, Tried to run privacy cleaner with just Internet Explorer checked.
Probem 2, Tried to launch the visual styler.
How you tried to resolve the problem;
Tried again, with no luck.
How you produced the problem:
Installed system cleaner.
Cleaned the registry (did not delete the unsafe entries).
Top of my start menu disappeared (see below)
Start menu flashed a few times when it was first opened.
I did not change any of the start menu attributes.
How you tried to resolve the problem:
Uninstalled system cleaner and re-booted. This solved the problem.
Screen-shots with the error:
See attached.
Post Memory Dumps on crash if you encounter any:
None (it did not crash).
Any other Additional Information:
I reported this with the previous version also (see this post).
OS: Windows XP SP3 Home Edition 32bit.This is an official copy of Windows XP, It’s not a VM or a tweaked XP version.
Security Software: Comodo Internet Security 3.5 & Comodo Safesurf.
-No minidumps
-Screen shot attached and logs attached
No services are disabled, nothing is tweaked and nothing is skinned.
ISSUE #1: This issue still exists As JimBell also Reported:
ISSUE #2: Disk Cleaner, Registry Cleaner or Privacy Cleaner clears Firefox book marks and restores it to default. I’m pretty sure it’s a Disk Cleaner issue, Full logs are attached below.
Disk Cleaner logs…
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\formhistory.sqlite
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\downloads.sqlite
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\key3.db
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\signons3.txt
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Local Settings\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\OfflineCache\index.sqlite
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Local Settings\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\Cache_CACHE_MAP_
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Local Settings\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\Cache_CACHE_003_
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Local Settings\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\Cache_CACHE_002_
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Local Settings\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\Cache_CACHE_001_
[ 24.12.08 13:18:48 ] C:\Documents and Settings\Josh\Application Data\Mozilla\Firefox\Profiles\sev15qv1.default\cookies.sqlite
ISSUE #3: As Whoop-dee-doo reported, “Start” Menu is weird.
How you produced the problem:
After installing the application, I used the option to lock a folder.
When I right clicked the “locked” folder and choose the “Explore” option, I could open it as usual.
If I also right clicked the “locked” folder and renamed it to its original name, I could open it again.
Windows XP pro with SP2 (32bit)
Comodo System cleaner 1.0.59482.18
No AV/Firewall etc (test system before you ask)
I only did scans, no actual cleans were performed for any of the functions
Disk cleanup
Bug
file list window has large border on right hand side and bottom of window, even when maximised
user temp directory is showing short folder names
Disk space explorer
Bug
Click on a 10GB folder, 500 folders containing 3200+ files, starts pie chart then crashes with windows crash
window as per bug.jpg in reply 1. This occurs each time I try to select the folder
Privacy cleaner
Bug
user temp directory is showing short folder names
Task manager
Bug
click on application on left and crashes with windows error as per bug.jpg in reply 1
The cleaning functions, if being used at fully available extent, might destroy essential system start files.
I got no bar after restarting. Tested this on three different PC’s (XP).
So, there have to be some “false positives” (don’t know, how else to call em right now)
No probs with the latest version of Comodo reg. cleaner before. Now with the “suite”, it seems to be a destroyer!
2 of the 3 machines even got rid of their network provider connections = saved ISPS.
Now, Melih?
What’s up, Tiger Lilly? (I only hope there’s no rootkitty involved yet, well, it’s still Comodo we’re talkin’ about, right, brother?)
Cheers. Even if feeling somewhat disappointed now.