The bug/issue
- What you did: I shut down my laptop and powered it back up.
- What actually happened or you actually saw: Comodo sandboxed three trusted applications. Comodo system tray icon was not there for several minutes.
- What you expected to happen or see:
- How you tried to fix it & what happened: I clicked “Don’t isolate again”
- If its an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (execpt CIS) involved with download link: mmc.exe using lusrmgr.msc (part of Windows), ssc_serv.exe v4.3 http://www.ssclg.com/download/sscserve.exe and hidfind.exe v1.1.0.23 http://ftp.us.dell.com/input/R113813.EXE
- Whether you can make the problem happen again, and if so exact steps to make it happen: Shut down and restart laptop. Problem will occur after logging into Windows.
- Any other information (eg your guess regarding the cause, with reasons):
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug: Screenshots are attached.
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
- A CIS config report or file. Comodo Config file attached
- Crash or freeze dump file:
- Screenshot of More~About page. Can be used instead of typed product and AV database version.
Your set-up
- CIS version, AV database version & configuration used: 5.5.195786.1383. Proactive Security
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: - a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a standard config (without losing settings - if not please do)?: - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
- Defense+, Sandbox, Firewall & AV security levels: D+= Safe Mode, Sandbox= Treat Unknown As Partially Limited , Firewall = Safe Mode, AV = n/a
- OS version, service pack, number of bits, UAC setting, & account type: Windows XP SP3 32-bit; restricted account but happens on administrator too.
- Other security and utility software installed: Avast Antivirus and Secunia PSI 2.0
- Virtual machine used (Please do NOT use Virtual box): No
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