COMODO Online Storage log-in problem

Hello! I’ve just created both a COMODO Backup and a COMODO Online Storage account. I’m trying to log-in into COMODO Online Storage but it simply won’t let me, it keeps saying wrong id/password.

I’ve read something about this in the COMODO troubleshot guide but that wasn’t too helpful.

I can log in onto the site but not the program…

Any ideas why?

Hi,

Does login work for these websites: Comodo Account Management | Login or Create a new Account and https://ccloud.com ?
There were some users reporting issues regarding password being too long (more than 20 chars) or containing special characters.

You can try to reset the password or try the BETA client of Comodo Cloud 2.1 here.

The next public releases of CB and COS will fix the password issues.

Thanks

Hi! Thank you. Password reset worked. My old pass was 24chars long and included special chars as well.

Cheers!