COMODO Online Storage 2.0.4 BETA5 Bug Reports

Discontinued Products Comodo Cloud
1

Please post all bug reports & BSOD’s here.

Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Other Backup & Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • file system (FAT32/NTFS/…)
  • All log files;
  • does Diagnose says the application is installed correctly? (“COS diagnostics report.txt” in %TEMP% folder)
  • User Account Control On/Off ?
  • Any other Additional Information;
2

I get login error: 5
What does it mean?
I use the same login details as in os.comodo.com

3

It could be an internal error.
Try to restart COSService

Thanks

4

Ended both processes in Task manager + restarted services in services.msc, still the same error.

5

Please try the new Online Storage client here.
If issue still exists, please collect the logs in %TEMP%\ComodoLogsFolder and \Windows\Temp\ComodoLogsFolder, then post them here. You can compress them in a single zip file.

Thanks