Comodo Internet Security Premium - Automatic Updater

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
1

Thanks to the Comodo Group for the latest Comodo Internet Security (CIS) Premium v6.1.275152.2801, which I have just upgraded to my home PC equipped with Windows 7 Service Pack 1 Premium (32-bit).

Obviously, I note that the installed CIS cannot be correctly shown on Windows Programs and Features through CIS automatic updater. However, a clean installation of CIS will definitely overwrite the previous installation details, and brings the program version and the date of installation up to date.

Still, the installed CIS v6.1.275152.2801 is shown differently from the one (v6.1.13008.2801) listed on Windows Programs and Features. Something wrong with the installed version?

AChung

2

No it’s prob some bug or somebody didn’t update the info. I still have version 6.0 under programs and features! LOL!

3

Appreciate if the minor problem will be remedied to perfect this popular program as soon as possible.

Regards,
AChung

4

The version number of the installer (6.1.275152.2801) and CIS executables (6.1.13008.2801) differ in the middle part.

I did a clean install and Programs and Features shows v6.1.13008.2801.

It’s all bit confusing… :-\

5

Thanks to the Comodo Group for the recently updated Comodo Internet Security (CIS) Premium 6.1.276867.2813, which has been installed into my home PC running Windows 7 Premium (32-bit) with Service Pack 1.

Regrettably, the installed CIS Premium is not correctly shown on Windows 7 Programs and Features as raised earlier. Still, I have CIS Premium 6.1.13008.2801 on the list whereas the installed one is 6.1.276867.2813.

Appreciate it much if the Comodo Group will be kind enough to look into the matter, and bring this software to perfection as soon as possible.

Regards,
AChung

6

Hi AChung,
Some programs do this by design to log and confirm the original installed versions in case of issues or bugs arise down the track.
I have no word from Comodo to confirm, but considering this has been a long running issue I do suspect it is by design for that very reason. :-\

I will try to find out more about this.

Edit: Not forgetting the ‘CIS About’ will show the correct version number.

7

Hi, Captainsticks

Thank you for your prompt response.

The installed CIS Premium is shown as 6.1.276867.2813 when clicking on “about”. You may admit that this is confusing if the one is shown on Windows 7 Programs and Features as 6.1.13008.2801. In addition, the dates of installation do not tally with the installed CIS Premium.

Any remedial action is highly appreciated.

Regards,
AChung

8

Hi AChung,
It has confused many over time, it has been a long running issue with updates.

I have PMed Staff about this, if/when I get a response I will post back in this topic. :slight_smile:

Kind regards.

9

Hi AChung,
My guess work posted above is not correct, sorry :-[

It is a known issue, that is intended to be corrected sometime in the future for convenience.
It is a low priority issue, as it does not effect the programs performance. :slight_smile:

Kind regards.

10

I just checked what version number in Program and Features and it is 6.0.64131.2674. :smiley:

The number provided by the program is always the right number.

11

Hi, Captainsticks

Sorry to hear that it is a known issue of low priority. Anyway, it is better late than never.

Regards,
AChung

12

It is still being looked into, so it might not be to far off. :slight_smile:
Kind regards.

13

Hi, Captainsticks

Hopefully, this known issue will be fixed in the near future.

Regards,
AChung