For some reason, apps stop opening in Windows 10 after some use (or sometimes, from start) or take a long time (SSD install).
I opened Event Viewer and it was showing this:
Faulting application name: cavwp.exe, version: 12.1.0.6914, time stamp: 0x5da874ac
Faulting module name: Framework.dll, version: 6.5.0.956, time stamp: 0x5d9caed5
Exception code: 0xc0000005
Fault offset: 0x0000000000008c32
Faulting process id: 0x2780
Faulting application start time: 0x01d5b64ed075b001
Faulting application path: C:\Program Files\COMODO\COMODO Internet Security\cavwp.exe
Faulting module path: C:\Program Files\COMODO\COMODO Internet Security\Framework.dll
Report Id: f98e153a-582c-488e-b307-bf7b5ab3bd96
Faulting package full name:
Faulting package-relative application ID:
Similar error was showing up for APPS that weren’t being opened. Never had this issue before.
EDIT: I see that others are having issues with this release as well. I am thinking of going back to previous release, unless a new version is coming out soon? ???
To have a stable version we still have to rely on a version released 4 months ago (6882).
When will the next stable version be released?
I think it’s the time that comes out …
I went back to 6882, no more problems, no apps taking forever to open (or not opening at all). Not sure I will be updating to next version anytime soon. I’ll probably wait a few releases to update from now on.
Also, Comodo trolling people by making 6882 offline installer just a copy of 6914. Had to waste 30 mins just installing, re-installing and cleaning registry (with Uninstaller). I only noticed this when browsing this thread and noticing someone complaining about installers being same already. Kinda defeats the purpose of having an offline installer if you just tell people to use online one. Now you have to get the installer from shady third party sites. Nice. >:(
I agree 100% with this. I see no good reasons for Comodo not making the last four or five versions available as offline installers from the official Comodo site. It’s not as though there is any good business reason for forcing everyone on to the latest build with no option to downgrade if there are serious issues. I’m sure the third party site is legit but for a security product I’d certainly want to be getting the 6882 installer direct from Comodo.
There’s also the very risky situation of having to uninstall then use the on-line installer - no firewall or AV whilst on line. For a ‘security’ company, this is just daft. Using the off-line installer I disable internet access until I’m happy with the setup.
They could offer the installers to a few previous builds in a sticky topic, with some footer note saying “any problems you might have by using older versions are your own responsibility” or something like that. :-La
Hello everyone, I’m new to the forum
I wanted to tell you what happened to me with Comodo Internet Security v.12.1.0.6914.
I apologize for my English, I am using an automatic translator, and I hope to be understood.
For years I have been using CIS with windows 10 pro 32bit core2duo … a dated machine that did its job well. Lately I have encountered several sudden freezes and BOSDs that have forced me to repeatedly restore the operating system resulting in the loss of some important documents. At each restore, all the updates of the case of windows up to version 1909 were made and all the programs necessary for my work were installed.
I was also forced to perform a clean installation of windows 10 to solve but these problems always came back.
Convinced that the problem was due to the obsolete computer I decided to take a new intel i5-9400 cpu computer with windows 10 home version 1909. I quickly installed Comodo Internet Security v.12.1.0.6914 and with great amazement the same errors occurred that I had with the previous computer. I visited the Forum and or found out that I wasn’t the only one having problems with CIS. Not happy I restored the windows and I reinstalled the version Comodo Internet Security v.12.0.0.6882 which according to many did not present the errors of version 6914.
Also from the 6882 version menu I installed CCE (cleaning essentials 7mb) and I ran a short scan. At the end of the scan (without detecting any virus) the program asked me to restart the operating system. Upon restarting, I encountered the same BOSD error that forced me to restore the Windows 10 operating system and restore all the programs again.
At this point I have no longer installed Comodo Internet Security and frankly I believe that I will not do it until I am completely sure that all the problems encountered have been resolved.
I also wanted to remember that my version Comodo Internet Security Pro Software also includes GeekBuddy and Comodo’s Protection Plan but these, obviously, were not operated because the computer after the unexpected block and the BOSD screen (blue screen) did not allow any recovery operations if not the recovery of the operating system with consequent cancellation of all non-windows programs, including Comodo Internet Security. I do not say this to get a refreshment for the damage suffered, but it is only a personal outburst and I would like the staff to understand that certain problems should not exist and when the captain should be resolved promptly or in the impossibility of immediate resolution they should at least not allow to be installed and downloaded by customers.
I’m disappointed with all this.
Sorry for the outburst.
Happy Holidays to all.
Andregae >:( >:(
The freezing issue is caused by cavwp.exe process crashing which is fixed in the newer beta releases, as for blue screen you should collect the memory dump which is saved as C:\Windows\Memory.dmp and share a download link so they can investigate and fix the issue that causes BSoD.
I tried to look for this memory.dmp file but it is not found in the windows folder nor in windows.old. Restoring windows probably deleted it or I searched the wrong place.
Yes restoring Windows most likely deleted it, if you want you can try the latest beta to see if you still get BSoD, and if you do provide the dump so they can fix it.
tempting proposal but I prefer not to risk it yet. I don’t want to have to restore everything again. For me it is a procedure that puts you in difficulty and takes a long time. I will wait to see if others have solved the problem. Unfortunately I don’t trust anymore.
You can download the off line installer of build 6882 which is a very stable build: MEGA .
Comodo fixed the instability with the beta releases and CIS is back to stable again.
I am sorry to hear you felt you had to restore/reinstall Windows. For future reference please keep a local copy and bookmark of the Official Comodo CIS uninstaller. It can also be run in Safe Mode and will get you back on your feet in no time without having to do a reinstall of Windows.
If other security programs give you a hard time uninstalling then this article at Eset KB will be of help: Uninstallers (removal tools) for common Windows antivirus software . It provides the Eset tool to remove various AV/Security programs and links to official uninstallers of a plethora of security programs.
It’s not your fault of course and I realise you’re just trying to help, but the incongruity of two of those three links being to non-Comodo sites is hard to escape…
These are the known issues in v12.1.0.6914 and are fixed in the v12.2.1.6950 Beta 2 after the stable release you don’t have this kind of problems.
If you still facing this issue in the sense kindly use the Comodo Uninstaller Tool for the clean Uninstallation and Install the CIS v12.2.1.6950 Beta 2 and check. If it persist’s in the same condition please don’t hesitate to ping us.
The installers of CIS are digitally signed providing the following protection:
Ensures software came from software publisher
Protects software from alteration after publication
Also you can check the file hash against the hash in the release topic to check the integrity of the file.
Those two methods provide enough protection when not downloading installers from the pages of their publishers. People often forget the protection that is given by digital code signing and hash checks.
Eset is a reputable AV vendor and their AV removal tool is digitally signed. I have never seen this support page of Eset being questioned for its validity.
For the above reasons I am comfortable linking to those external sources.
Just keep in mind that Windows Security Center has no added value. It simply reports what the security programs report about their states. It is a dashboard for user convenience to have the relevant information in one place.
So just keep an eye what CIS tells about its state. It’s not ideal and a cognitive adaptation but it works for me.
