Hello,
This is a problem that exists quite a long time now:
When starting a fullscreen app that takes control of the screen and hips is on hips will ask about granting the permission to the app. However the app will block the screen input so the screen will be black and you cannot answer the request and essentially the os is dead since it cannot be minimized.
My suggestion is to solve it with some kind of layer that will make sure the os never gets blocked by an app.
A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?:
Quote from maftul: This issue has existed in every version of Comodo since v6.0 (I am 100% positive v5 was fine) and can be very easily reproduced by launching full screen games. In such cases, certain alerts do manage to get on top of the game screen, allowing the user to answer them and continue, but alerts related to “interprocess memory access” fail to do so and appear under the full-screen game, resulting in a hard lock since neither the game can be minimized/closed to reply to the alert, nor the alert will ever unlock the game, and the only solution in this case is to do a hard reboot.
I have specifically made a ruleset for games with “interprocess memory access” set to allow, which I apply to game executables before launching them for the first time, to avoid this issue.
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
above
One or two sentences explaining what actually happened:
black screen on fullscreen games
One or two sentences explaining what you expected to happen:
normal start of them
If a software compatibility problem have you tried the advice to make programs work with CIS?:
What advice?
Any software except CIS/OS involved? If so - name, & exact version:
Any fullscreen game example: Civilization beyond the sword.
Any other information, eg your guess at the cause, how you tried to fix it etc:
see above
B. YOUR SETUP
Exact CIS version & configuration:
10.0.1.6223
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
HIPS is safe mode
Have you made any other changes to the default config? (egs here.):
Quite a load but this is irrelevant for this issue.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
no
if so, have you tried a a a clean reinstall - if not please do?:
?
Have you imported a config from a previous version of CIS:
no
if so, have you tried a standard config - if not please do:
?
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 10 64 bit
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
nay
C. ATTACH REQUIRED FILES (delete this section (section C) after attaching required files)