“the instruction at 0xfbode2ab8 referenced memory at 0xfbode2ab8. the memory could not be written. click on ok to terminate”
also during a scheduled avira scan i got this warning. maybe they’re related.
“C:\Program Files (x86)\COMODO\COMODO Internet Security\cfp.exe [WARNING] The file could not be opened by the snapshot driver. C:\Program Files (x86)\COMODO\COMODO Internet Security\cfp.exe [WARNING] System error [0]: The operation completed successfully.”
my system:
win 7 home premium 64 bit
av= avira free
on demand scanners= mbam and sas
browsers= firefox, opera, comodo dragon
BUG REPORT FORMAT
The bug/issue
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What you did: i was running an avira scan, went to bed, when i got up the scan was finished and i seen this comodo error message “the instruction at 0xfbode2ab8 referenced memory at 0xfbode2ab8. the memory could not be written. click on ok to terminate”
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What actually happened or you actually saw: what i said above. other than that, i don’t know
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What you expected to happen or see: no error message from comodo when i woke up
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How you tried to fix it & what happened: nothing because i don’t know where to start. i haven’t seen this error since. comodo is running good
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If its an application compatibility problem have you tried the application fixes here?: i don’t know if it is or not so no i haven’t tried the application fixes
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Details & exact version of any application (execpt CIS) involved with download link: don’t understand what you mean
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Whether you can make the problem happen again, and if so exact steps to make it happen: i don’t know how to make it happen again.
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Any other information (eg your guess regarding the cause, with reasons): avira trying to scan comodo updater while comodo was trying to update
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug: none
- Screenshots of related CIS event logs and the Defense+ Active Processes List: none
- A CIS config report or file. don’t know what you mean
- Crash or freeze dump file: none
Your set-up
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CIS version, AV database version & configuration used: i don’t use cav. just the firewall with def+ and sandbox
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a) Have you updated (without uninstall) from CIS 3 or 4: don’t remember
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: no -
a) Have you imported a config from a previous version of CIS: no
b) if so, have U tried a standard config (without losing settings - if not please do)?: no -
Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): proactive security, firewall behavior settings-> alert settings=medium, protect ARP cache, block gratuitous ARP frames, block fragmented IP datagrams, do protocol analysis, protected files= host file and c:\users"the name of my admin account", treat unrecognized files as untrusted.
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Defense+, Sandbox, Firewall & AV security levels: D+=enabled , Sandbox= enabled , Firewall = safe mode , AV =don’t use cav
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OS version, service pack, number of bits, UAC setting, & account type: windows 7 64 bit service pack 1, UAC default, account type administrator
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Other security and utility software installed: avira free, malwarebytes free, superantispyware free, sandboxie used on demand. rarely used and haven’t used for 3 months
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Virtual machine used (Please do NOT use Virtual box): no virtual machine