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A second attempt did not crash, scan finished without crashing.
However i still blocked all network access and don’t get any visual indicator that the Cloud isn’t reachable.
Can you guy’s please build some form of service check that verifies the Cloud is available.
Now one could think it has no malware infection while in reality the network connection wasn’t available!!
I’m not sure what’s going on, but I installed CCS 1.0.135930.9 and it doesn’t detect any unknown files any more. I thought that this meant that the ATI software had finally been added to the whitelist, but then I scanned another computer with the same version.
This one also came up blank. The problem is that CIS was also installed and there were defense+ popups for unknown applications. Some of these even started with Windows, so they had to be active. Has anyone else had problems with the newest version, or is this some sort of misunderstanding.
My OS is Windows 7 x64 and the other computer was Windows XP x86.
Edit: I just scanned my computer again and now it finds 17 files. What happened?
I have problems where CCS usually doesn’t detect any unknown files. I checked Comodo’s Active Process List and found that there appeared to be a process for each time I tried to run the program. I’m assuming these problems are related.
I have attached a pic. Please let me know what other information is required.
Check if in task manager there are the same number of CCS processes. Also, please provide a list with all the applications installed on the computer, what kind of internet connection are you using, if you are in a domain and what are the security levels used in CIS (Antivirus Security Level, Firewall Security Level,…).
I ran it today and for the first time in days it actually detected unknown files. I checked in both Comodo’s Active Process List and task manager and both list only one process.
Lately it has not been working for me very often. I test it once a day and it is very intermittent. Could this be a problem connecting to Comodo’s server?
I have CIS installed. It is set to proactive security and the sandbox is enabled. There should be nothing running in it. I have blocked some processes from accessing the internet, but obviously not CCS. Could this be a problem?
I have a-squared free, Hitman Pro, Malwarebytes, MSE, and SuperAntiSpyware. The real time protection is disabled for all of these, but I know that at least a-squared and MSE run a process in the background. I have the free version for all of these. I have steam installed, Catalyst Control Center from ATI, Comodo System Cleaner, Comodo Dragon, DriverMax, and Electric Sheep Screensaver and of course many other applications which I do not believe would be a problem.
I am inside of a University Network with 7.05Mb/s download and 6.61Mb/s upload speed as checked on speedtest.net.
Since task manager displays only one process, no multiple processes are present. As for displaying unknown processes, it seems to be some problems connecting to Comodo’s servers. Being inside an University Network can be one of the factors. Having multiple security solutions installed on the same computer can also be a factor.
Any news. I’ve checked CCS on 5 separate computers running different OS and the results are always spotty. Usually there are no unknown files shown, but sometimes there are.
3 of these were within a University network and the other 2 were merely behind a router at their home.
Is there any news about when the next release will be? I would also like to know if this will include the ability to report that CCS is unable to connect to the servers as it appears this is likely at least part of the problem.