COMODO Cloud Scanner 1.0.133046.7 BETA Release BUG REPORTS

Please post all bug reports & BSOD’s here.

Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • Any other Additional Information;

Windows XP SP3 32x

I would probably white-list this registry key

=======================================================

My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{BE2D5DDD-5CE-49f4-8830-9EBD14B05B27

it’s part of c:\Program Files\Epson Software\Easy Photo Print\

=======================================================
P.S. While I didn’t delete this key, just to see what would happen. With my years of playing with the windows registry(tweaking), I feel this is a key that should NOT be removed

Other then that,this is all I can find right now :-TU
Good job comodo

BUG: Small GUI Issue

  1. Windows XP Pro SP3 (32-bit)
  2. CIS4 RC
  3. Minimising and Maximizing “Malware and suspicious files”
  4. n/a
  5. See below
  6. n/a
  7. n/a

:slight_smile:

[attachment deleted by admin]

  1. Windows Vista Home Premium (32-bit) UAC On and up to date
  2. CIS3 Latest, WinPatrol, Windows Defender
  3. Running scanner causes DEP (Windows System only turned on) to terminate Cloud Scanner
  4. n/a
  5. n/a
  6. n/a
  7. I believe it is in the malware and suspicious files scan as usually the other three phases finish okay.
    Same occurs on both Admin and Standard User Accounts
    Occurred on previous versions too on occasions but now occurs every run

Cloud Scanner forces UAC in Vista and if you continue on Standard User Account it will run as Administrator showing Junk, Privacy and Registry Issues for Administrator.
However when UAC comes up if you Cancel it then Cloud Scanner continues and will show Junk, Privacy and Registry issues for the Standard User.

Is this by design?

UAC is not normally used in this way. Canceling UAC Run as Administrator request terminates the program.

However if you can’t run as a Standard User you won’t get the Junk, Privacy and Registry for that User.

  1. Windows Vista Home Premium (32-bit) UAC On and up to date
  2. CIS3 Latest, WinPatrol, Windows Defender
  3. See above
  4. n/a
  5. n/a
  6. n/a
  7. n/a

Still shuts down during malware scan, see last beta bugs for details.