How you produced the problem;
I setup ccloud to automatically sync my school folder which is on the same hard drive as my OS but a different partition. When i browse my files on ccloud.com it shows 4 separate “sync” folders which all contain the same files as my school folder but when i browse my ccloud drive or files in CB it shows only one “sync” folder.
How you tried to resolve the problem;
I tried clearing my entire ccloud by deleting everything then reuploaded my school folder but had the same results.
Screen-shots with the error (if any);
Attached a screenshot of ccloud.com and a screeshot of the files in the cloud from CB
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
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if the issue is a crash, program stops responding or freezes please see this topic
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if the issue is an error (not program crash or freeze) please run the dbgInfo.bat in installation folder and post the resulting cbu file.
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Any other Additional Information (for example, any non-default settings used);
I dont know if this is a problem with ccloud.com or ccloud. i had this problem with the previous beta but never reported it. If you need any more info or debug help let me know.
How you produced the problem;
I uninstalled CCloud using revo uninstaller free. After the default uninstall finished it asked me to reboot, i clicked no and ccloud somehow opened like i just installed it.
How you tried to resolve the problem;
I killed the process with process hacker and rebooted
Screen-shots with the error (if any);
Attached a screenshot of ccloud after the default uninstaller finished
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
N/A
if the issue is a crash, program stops responding or freezes please see this topic
N/A
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat in installation folder and post the resulting cbu file.
N/A
Any other Additional Information (for example, any non-default settings used);
I know this wasnt much info but i couldnt get debug info or anything since ccloud was partially uninstalled. if anything else is needed for debugging let me know.
How you produced the problem;
After installing ccloud i rebooted and setup the folder i wanted to be synchronized the synchronizationservice.exe is taking ~44% of my cpu for long amounts of time.
How you tried to resolve the problem;
System reboot seemed to help until now. i reinstalled ccloud so i could get a dump of the service and tried rebooting but its still taking a lot of my cpu.
Screen-shots with the error (if any);
Attached a screenshot of the service
if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
N/A
if the issue is a crash, program stops responding or freezes please see this topic
Dump of service when encountering high cpu uploaded to ccloud, ill send the download to Emanuel
if the issue is an error (not program crash or freeze) please run the dbgInfo.bat in installation folder and post the resulting cbu file.
N/A
Any other Additional Information (for example, any non-default settings used);
The service is not taking much ram about 6mb and 3mb of private bytes, there is no disk activity from the service so idk what its doing.
I think it could be a revo uninstaller issue. Maybe it doesn’t uninstall it properly.
The dump file seems to be created in a moment of time when no suspcious activity that could have increased processor usage was found. Can you please create another one?
Very unlikely since revo runs the built in uninstaller then scans for leftovers. at the point when ccloud reopened the built in uninstaller was the only thing used so far.
i placed the file in the common folder in program files and rebooted. i am still getting the cpu spike and ccloud said an internal error occured: error 214; debug info attached
Ill send you the new set of dump files
Why is it that when ever I start my computer, Comodo Cloud all ways changes the assigned drive letter from X as set under “Settings - General” to any other available drive letter. At time of writing it has decided that prefers drive O