Huolsam
December 11, 2017, 10:48pm
1
Hi,
i upgrade my windows 10 to 1709 version last week, everything works okay.
but today eset antivirus ask me for upgrade the software to the new version & after restarting the computer i got a blue screen.
so i start the computer in safe mode without network ( cuz i got the same blue screen in safe mode with network) & i uninstalled comodo, after everything works good.
umesh
December 11, 2017, 11:09pm
2
Hi Huolsam,
Can you please share crash dump?
It could be found as:
C:\Windows\MEMORY.DMP
C:\Windows\Minidump*
Thanks
-umesh
Hi,
i upgrade my windows 10 to 1709 version last week, everything works okay.
but today eset antivirus ask me for upgrade the software to the new version & after restarting the computer i got a blue screen.
https://i.imgur.com/oYO1rjE.png
so i start the computer in safe mode without network ( cuz i got the same blue screen in safe mode with network) & i uninstalled comodo, after everything works good.
umesh
December 12, 2017, 2:27pm
5
Thanks for reporting it, issue will be solved in this month CIS release.
Can you check if BSoD still happens if you uninstall ESET?
Huolsam
December 12, 2017, 7:52pm
7
okay i will try the next cases:
keep Eset & reinstall comodo firewall
Keep Comodo Firewall & Uninstall eset
Huolsam
December 12, 2017, 9:16pm
8
I kept Eset and I reinstalled Comodo after restart everything works well ;D ;D