COMODO Application Agent is not running!

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
1

Suddenly, after a restart firewall wont start.

It first hangs at “COMODO Internet Security is being initialized” for about 5 minutes. After that I get: “COMODO Application Agent is not running!”.

I’ve tried starting the COMODO Internet Security Helper Service via services.msc, but I get “Error 1053: The service did not respond to the start or control request in a timely fashion.”

When looking in the task manager cmdagent.exe is not running.

I could go for a reinstall, but I’d like to save all my configurations. Is that possible? If I run the setup file again I only get the option to uninstall the firewall. I’d just like to do an in-place reinstallation. Is that possible?

I’m running Avira AntiVir for antivirus, I’ve tried disabling it.

2

You can export your configuration under Miscellaneous → Manage My Configurations → now export your active configuration. Put the back up config in a folder that is not part of the Comodo installation folder; this is just to be sure it doesn’t get erased in the uninstall process.