Comodo Antivirus 10 hang...

Dear Support!

I need help with Comodo Antivirus 10… I can’t uninstall because its always stuck at “collecting datas…”.

What could I do? i need help very much!

Thanks!

Have you tried this guide? Also how do determined it is getting stuck? How long are you waiting for it to complete and move on to the next phase?

Of course I tried… I waited about more than a hour.

So when I run Control Panel → Remove Programs → Comodo after it started and clicked to the Next button it always stay at the point I mentioned before.