Comodo 4.1, Full scan ... and Gimp hangs computer

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
1

Help please,

If I start a full scan or let the scan go overnight. I always find my machine hung, non-responsive to anything new except mouse movements. Can not start new programs cant even start task manager.
I saw a forum post that suggested deleting the GIMP entry so comodo can redetect it but I have no entry for the gimp to delete.
This is really frustrating … only option I have is to disable defence+.

Hope someone has some ideas. Laptop is a WinXP SP3, GIMP 2.6.8 and Comodo 4.1
Everything else works fine.
Is there a way to reset all the Defence+ information? Wonder if the upgrade to 4.1 may have issues with older installs.

Hope you can help.

Brandon.

2

This same behavior with the scan sometimes locking up the computer also happens on one of my friends computers. Not always, but usually.

At wwjohb, can you please let us know which file it is scanning when it locks up? Also let us know if it’s the same file each time, or if it changes.

Thanks, hopefully this will be fixed. I think it may be a problem with XP.

3

yeah, it always seems to stop after the comodo dialog box displays bzip2.exe

I have even tried freshly installing GIMP and the computer hangs after the installer tries shows that its copying freetype2.(dll or exe) cant remember or take a screenshot sorry.

Hope that helps.

Brandon.

4

Any updates? Still having this problem. Would rather keep Comodo if possible

Regards.

5

As a temporary fix you can add bzip2.exe to the exclusion list.

See if this fixes the problem.