done, but it really doesn’t say much more than i’ve done here to be honest ![]()
Still having same difficulty on this end. Does not matter what am doing, the machine can just be sitting their idle, and the d–n “cmdagent” will spring to life and take over the whole machine, was only 50% and now sometimes goes to 90%. If I wait two or three minutes, it settles down, but wot a nuisance. Other than doing a clean re-install, which does not seem to have any effect - at least from reading what has been posted - is there any answer to this problem? thanks your help.
Hi Hovey. To me it sounds like the automatic DB update is running heavy, I would disable auto updates in at least real time scanning and give it a try. You can always check manually for updates when convenient. Kind regards
Hi captainsticks, I’m sure Hovey can speak for himself or herself. If it’s the updater that’s causing this, it’s not because it’s running heavy. I just manually invoked the updater on my XPsp3 and it updated to 8715. During the update or a couple of minutes after the update completed, I was opening a program from the taskbar and cmdagent jumped to 50% cpu usage and locked the taskbar. During the two or three minutes before it settled down, I could open programs from rocket dock and from icons on the desktop. Anything I clicked on in the taskbar would not open. I clicked on 10 or 15 things. When Comodo released the taskbar it looked like fireworks were going off on my desktop.
I will disable the updater for real time to see if it helps. Thanks for the suggestion. :-TU
A validated bug report is the best chance to get people of Comodo looking at it. I cannot make it any easier for you.
That “cmdagent” has now completely seized my machine, up to 99% of its use. Should have been happy when it was only taking 50% (cries). Tried then to just remove the whole thing. But can’t do it. I run the uninstall that comes with the program and it says “Has been uninstalled, You must now restart your computer.” When I do that, it’s still there! Repeated several times, same thing. Then tried using the latest version of the special tool that supposed to be the powerhouse CIS remover. Can’t get that to work at all. It tells you to write the words “I acknowledge it’s ok to use this tool” or words to that effect, don’t have it in front of me. I typed the required message six times, still won’t work. Each time you type the disclaimer, it asks you to type it again. Puhleese cmd agent, gimme a break.
If the new tool is giving you a hard time use the previous tool. When using the tool to uninstall a messed up installation please boot to Safe Mode and run the clean up tool there.Then boot in Windows and run it again just to be on the very safe side of things.
Now you should be good to go for a new installation.
Main ambition now is just to remove this thing, but how to do it without a complete reformat and thus losing everything. Uninstalling the Comodo Internet Security cleanly seems impossible, it has dug it way into the system like a cancer. None of the “tools” do a thing, and the uninstaller that comes with Windows does not even have a chance at it. Meanwhile the “cmdagent” continues to run 50, 60 70 100%, a relentless assault. Cannot imagine the folks at Comodo Co. are not aware of this monstrous process. Coyly asking “What operating system are you using?” “Have you installed any new programs lately?” etc. implying Gee we have no idea what such a strange problem could be? Puhleese. Anyhow have just got to abandon ship and reformat. Hope at least “that” will get rid of the program. but cannot be sure? It may be…invulnerable. Nothing may be able to kill it.
!ot! While it is very understandable that such an issue has caused major inconveniences, problems like this are of the minority of users and machines. I am personally surprised that you have such heartache removing it from your machine, to me it seems as if a non Comodo factor might be involved here. Attacking Comodo or Forum Members is no way to a solution. Members so called coyly asking any question including what operating system, is the start of a process of someone trying to help. Remember the Forum is made up mostly of users like you and I. If someone stops to help if you are broken down on the side of a road, but then find they don’t have the tools or the ability to fix the problem they are still worth thanking for trying. Not all, but a big portion of problems with software ends up being system or user related. I think it a little unfair to call it a monstrous process, when I have seen and used CIS on very low end systems with zero problems. I haven’t meant to cause any offence, but it would be nice to see appreciation if anyone has tried to help you.
Now back to the issue of removal have you tried it in safe mode, this way the process causing the issues might allow removal. Good luck.
Did you try running the clean up tool in Safe Mode?
I apologize for getting nuts, angry denouncement was written during a time of stress and frustration. I know you folks are doing the best you can and likely are working on the problem at this very moment. Again my apols.
Hi Hovey. In some cases anger needs to be vented, we all do this in a different way. This post from you is very appreciated and I personally accept your apology and I’m sure everyone will also. I understand problems like this can cause stress overload. I hope you get the problem sorted, and I am sorry to hear of it being there at all. Good luck and thanks very much for this reply. Kind regards to you :).
Edit-Typo
We all have “moments” like this, but we sincerely appreciate the apology.
Cheers,
Ewen ![]()
I’m having the same problem with WinXPSP3. I already tried to reinstall, but the high CPU stays for some minutes. Deinstalling Anti-Virus helps. cmdagent.exe stays at low CPU rate.
I have also a desktop with Vista and a laptop with Win7. None of those have that problem.
Hoping for a solution.
Guy
What programs do you have running in the background that are active when CPU usage is high? Think indexer programs, defragmentation programs, and whatever you can think of?
You double checked the AV is not updating its self?
What hardware are you on by the way?
seems my bug report was removed or moved somewhere that i can’t find
This one? CIS cmdagent.exe slowdowns [Issue Report]
It was moved to the format verified bug reports section.
oh thanks, didn’t notice it there but maybe thats becuase now when i’m looking also the clock is 2:51am lol
I decided not to reinstall CIS since others tried without having any luck. I did disable “Automatically update virus database” as suggested by captainsticks. I disabled it on real time, manual, and scheduled scanning. Unfortunately, cmdagent still occasionally jumps to 50% cpu and locks the taskbar for a few minutes. I’m going to run CIS without manually updating the database for a couple of days to completely rule out the updates as the cause. I’ve seen the problem happen after the updater has completed a manual update. I want to rule out the new database as the cause. If I can be of any other help to solve this issue please let me know.
May be left overs of previously installed security programs are in the way. Try using removal tools for those programs. Here is a list of removal tools for common av programs: ESET Knowledgebase .
Otherwise do a Google search with terms “removal tool” and * name of product or vendor*.
Also disable all other security programs you have running in the background.
Sometimes on demand scanners have a service running.Emsisoft Antimalware has the a2service.exe running where that is not needed. With Spybot you may have set to integrate in the Windows Security Center which is done by an executable running in the background