Cloud antivirus/malware, impossible to ignore/turn off


1. The full product and its version:
COMODO Internet Security 8.0.0.4314 BETA

2. Your Operating System (32 or 64 bit) and ServicePack revision. and if using a virtual machine, which one:
64 bit windows 8.1

3. List all the configuration changes you did. Are you using Default configuration? If no, whats the difference?:
default

4. Did you install over a previous version without uninstalling first, or import a previous configuration file?:
no

5. Other Security, Sandboxing or Utility Software Installed:
only on demand stuff and so on. Mbam ect.

6. Step by step description to reproduce the issue. Or if you cannot reproduce it, what you actually did before it happened, step by step:
1: try to open file (taskmanager alternative: processhacker )
2: see it’s classified as unknown malware. Turn off antivirus, autosandbox and firewall
3: cry, because cloudscanner is still active.

7. What actually happened when you carried out these steps:
see above

8. What you expected to see or happen when you carried out these steps, and why (if not obvious):
expected cloud scanner to be in under antivirus scanner.

9. Any other information:
Option to exlude file on the warning that pops up would be nice.


Hi Slemmen

Sorry for the delay in processing this issue. It is already I think logged as a wish, number 1357. So I will move this to Resolve/Outdated if you don’t mind.

Best wishes

Mouse

User Interface - “show notification messages” - Keep checked
File Rating - Do not show popup - Keep unchecked

Does this help?