1: CIS version:
Can’t know for sure because I can’t see main window. It was updated yesterday.
2: OS version:
Win7 Win64.
3: What you did:
I installed this Windows and CIS a month and some days ago. Then I was unable to use the PC and kept it down till yesterday. When I powered it up, I opened Comodo to update it. Until then Comodo always worked on this PC, for the short time it was used.
There was new virus DB and new version available. They were downloaded and installed. Comodo asked to reboot but I didn’t do it immediately. I used the PC for a few hours and didn’t use Comodo anymore. Today I started PC and opened Comodo to try to see what processes were accessing Internet, and it just doesn’t open anymore.
4: What you actually saw:
cis.exe and cistray.exe are running according to Task Manager.
I can see CIS on systray. Right Click on it opens its context menu and it seems to be working. I tried to disable and enable antivirus and firewall and it worked.
From tray I can open Widget.
C:\ProgramData\Comodo\CisDumps is empty.
When I double click tray icon or right click it and click Open, I notice that Windows’ language bar disappears for a second and comes back. If I click on Start Menu’s link, that doesn’t happen.
5: What you expected to happen or see:
Main window doesn’t open. It doesn’t show ok TaskBar. There’s no sign at all of it.
I tried:
double click tray
right click tray and click Open
execute CIS shortcut on Start Menu
execute cis.exe
6: If possible attach a screenshot illustrating the GUI problem
There’s nothing to view at all.
IDK if it’s related, but I also configured 4 monitors at the time. It didn’t happen with any app, but there may be a chance that the window just lost position and is opening in some unvisible area. If that would be the case, I’d need it to move back to main display.
This is the complete list of running processes.
WinPatrol PLUS (Newsletter available, see PLUS tab.) installed, running WinPatrol v33.6.2015.18 - WinPatrol Explorer v33.6.2015.18
Scan saved at 4:35:25 PM, on 12/08/2015
Platform: Windows 7 SP1
Windows x64 Version 6.1 Build 7601 2 Service Pack 1
Browser: Internet Explorer - Internet Explorer version 11.00.9600.16428
MSIE: Internet Explorer (11.00.9600.16428)
Boot mode: Normal
Running processes:
C:\WINDOWS\SYSTEM32\TASKHOST.EXE
C:\Windows\System32\taskeng.exe
C:\WINDOWS\SYSTEM32\DWM.EXE
C:\Windows\explorer.exe
C:\PROGRAM FILES\COMODO\COMODO INTERNET SECURITY\cistray.exe
D:\PLocal\MSIAFTERBURNER\MSIAFTERBURNER.EXE
D:\PLocal\CLASSICSHELL\CLASSICSTARTMENU.EXE
C:\PROGRAM FILES\Realtek\Audio\HDA\RAVCpl64.exe
D:\PLocal\SANDBOXIE\SbieCtrl.exe
C:\PROGRAM FILES (X86)\ACTUAL WINDOW MANAGER\ACTUALWINDOWMANAGERCENTER.EXE
D:\PLocal\WINPATROL\WINPATROL.EXE
D:\PLocal\PS TRAY FACTORY\PSTRAYFACTORY.EXE
C:\PROGRAM FILES (X86)\INTERNET DOWNLOAD MANAGER\IDMan.exe
C:\PROGRAM FILES (X86)\ACTUAL WINDOW MANAGER\ACTUALWINDOWMANAGERCENTER64.EXE
D:\PLocal\Steam\Steam.exe
C:\PROGRAM FILES (X86)\Evernote\Evernote\EVERNOTECLIPPER.EXE
C:\PROGRAM FILES (X86)\COMMON FILES\Acronis\TIBMOUNTER\TIBMOUNTERMONITOR.EXE
D:\PLocal\VMware\VMWARE-TRAY.EXE
C:\PROGRAM FILES (X86)\Babylon\BABYLON-PRO\Babylon.exe
C:\PROGRAM FILES (X86)\ACTUAL WINDOW MANAGER\ACTUALWINDOWMANAGERSHELLCENTER64.EXE
D:\PLocal\Steam\bin\STEAMWEBHELPER.EXE
C:\PROGRAM FILES (X86)\INTERNET DOWNLOAD MANAGER\IEMONITOR.EXE
D:\PLocal\PS TRAY FACTORY\PSTF_X64_STUB.EXE
C:\PROGRAM FILES\NVIDIA CORPORATION\Display\nvtray.exe
C:\PROGRAM FILES (X86)\NVIDIA CORPORATION\UPDATE CORE\NVBACKEND.EXE
D:\PLocal\TORTOISESVN\bin\TSVNCACHE.EXE
C:\WINDOWS\SYSTEM32\IGFXEM.EXE
C:\WINDOWS\SYSTEM32\IGFXHK.EXE
C:\WINDOWS\SYSTEM32\IGFXTRAY.EXE
C:\PROGRAM FILES\Babylon\BABYLON-PRO\BABYLONHELPER64.EXE
C:\PROGRAM FILES\COMODO\COMODO INTERNET SECURITY\cis.exe
D:\PLocal\RIVATUNERSTATISTICSSERVER\RTSS.exe
D:\PLocal\RIVATUNERSTATISTICSSERVER\ENCODERSERVER.EXE
D:\PLocal\RIVATUNERSTATISTICSSERVER\RTSSHOOKSLOADER64.EXE
D:\PERMANENT\HotKey\Main.exe
C:\PROGRAM FILES (X86)\Evernote\Evernote\Evernote.exe
C:\Windows\System32\perfmon.exe
C:\PROGRAM FILES (X86)\Evernote\Evernote\EVERNOTETRAY.EXE
D:\PLocal\RAXCOPERFECTDISK\PDAGENTS1.EXE
D:\PLocal\Skype\Phone\Skype.exe
D:\PLocal\SANDBOXIE\SANDBOXIERPCSS.EXE
D:\PLocal\SANDBOXIE\SANDBOXIEDCOMLAUNCH.EXE
D:\PLocal\SANDBOXIE\32\SbieSvc.exe
C:\Windows\System32\dllhost.exe
D:\PLocal\SANDBOXIE\SANDBOXIECRYPTO.EXE
D:\PLocal\PowerISO\PWRISOVM.EXE
D:\PLocal\SOUNDVOLUMEHOTKEYS\SOUNDVOLUMEHOTKEYS.EXE
C:\PROGRAM FILES\MARVELLSTORAGEUTILITY\tray\STORAGETRAY.EXE
C:\PROGRAM FILES (X86)\Acronis\DRIVEMONITOR\adm_tray.exe
C:\PROGRAM FILES (X86)\Intel\INTEL(R) USB 3.0 EXTENSIBLE HOST CONTROLLER DRIVER\APPLICATION\iusb3mon.exe
D:\PERMANENT\KeePass\KeePass.exe
C:\PROGRAM FILES (X86)\Acronis\TRUEIMAGEHOME\TRUEIMAGEMONITOR.EXE
C:\PROGRAM FILES (X86)\Dropbox\Client\Dropbox.exe
D:\PERMANENT\RealTemp\RealTemp.exe
D:\PERMANENT\ALLSNAP150BETA\allsnap.exe
D:\PERMANENT\ALLSNAP150BETA\ALLSNAP64.EXE
D:\PERMANENT\ArsClip\current\ArsClip.exe
D:\PLocal\AnyDVD\ANYDVDTRAY.EXE
D:\PERMANENT\RAINLENDAR\RAINLENDAR.EXE
D:\PLocal\BOXCRYPTOR\BOXCRYPTORCLASSIC.EXE
D:\PLocal\SMS_POWER_VIEW\SMSPOWERVIEW.EXE
D:\PERMANENT\jdk\JDK1.8_WIN32\bin\javaw.exe
D:\PLocal\AnyDVD\ADVDDISCHLP64.EXE
C:\WINDOWS\SYSTEM32\CONHOST.EXE
D:\PLocal\Listary\Listary.exe
D:\PLocal\Listary\LISTARYHELPER64.EXE
C:\Windows\explorer.exe
D:\PLocal\Steam\bin\STEAMWEBHELPER.EXE
D:\PLocal\Steam\bin\STEAMWEBHELPER.EXE
D:\PLocal\FireFox\firefox.exe
D:\PLocal\SANDBOXIE\SANDBOXIERPCSS.EXE
D:\PLocal\SANDBOXIE\SANDBOXIEDCOMLAUNCH.EXE
D:\PLocal\SANDBOXIE\32\SbieSvc.exe
D:\PLocal\Skype\Phone\Skype.exe
C:\Windows\System32\taskmgr.exe
D:\PLocal\TRUECRYPT\TRUECRYPT.EXE
D:\PERMANENT\Notepad2\Notepad2.exe
D:\PERMANENT\Pidgin\app\pidgin.exe
D:\PLocal\SANDBOXIE\SANDBOXIERPCSS.EXE
D:\PLocal\SANDBOXIE\SANDBOXIEDCOMLAUNCH.EXE
C:\PROGRAM FILES\RealVNC\VNC4\VNCVIEWER.EXE
C:\PROGRAM FILES\Notepad2\Notepad2.exe
C:\Windows\System32\cmd.exe
C:\WINDOWS\SYSTEM32\CONHOST.EXE
D:\PERMANENT\NOTEPAD++\NOTEPAD++.EXE
C:\Windows\System32\cmd.exe
C:\WINDOWS\SYSTEM32\CONHOST.EXE
E:\1File\execute\Codecs\20151209\DIVX 10.4 PLUS PRO\INSTALLER\DIVXSETUP-PRO.EXE
C:\PROGRAM FILES\Notepad2\Notepad2.exe
C:\PROGRAM FILES\Notepad2\Notepad2.exe
D:\PLocal\WINPATROL\WINPATROLEX.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:Tabs
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
F1 - win.ini: load=C:\Users\Hikari\AppData\Roaming\ADVANC~1\sysrun.bat
F3 - HKCU Load=C:\Users\Hikari\AppData\Roaming\ADVANC~1\sysrun.bat
O2 - BHO: IDM integration (IDMIEHlprObj Class) - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: PDFXChange 2012 - {42DFA04F-0F16-418e-B80C-AB97A5AFAD3A} - D:\PLocal\PDF-XChangePro\PDF-XChange 5\Win32\PXCIEaddin5.dll
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - D:\PLocal\ClassicShell\ClassicExplorer32.dll
O2 - BHO: Evernote extension - {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll
O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O2 - BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - D:\PLocal\MsOffice\Office15\URLREDIR.DLL
O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - D:\PLocal\ClassicShell\ClassicIEDLL_32.dll
O2 - BHO: IDM integration (IDMIEHlprObj Class) - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - D:\PLocal\ClassicShell\ClassicExplorer32.dll
O2 - BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - D:\PLocal\MsOffice\Office15\URLREDIR.DLL
O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - D:\PLocal\ClassicShell\ClassicIEDLL_32.dll
O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - D:\PLocal\ClassicShell\ClassicExplorer32.dll
O3 - Toolbar: PDFXChange 2012 - {42DFA04F-0F16-418e-B80C-AB97A5AFAD3A} - D:\PLocal\PDF-XChangePro\PDF-XChange 5\Win32\PXCIEaddin5.dll
O4 - HKLM\..\Run: [ShadowPlay]C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
O4 - HKLM\..\Run: [COMODO Internet Security]C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
O4 - HKLM\..\Run: [Classic Start Menu]D:\PLocal\ClassicShell\ClassicStartMenu.exe -autorun
O4 - HKLM\..\Run: [RTHDVCPL]C:\PROGRAM FILES\Realtek\Audio\HDA\RAVCpl64.exe -s
O4 - HKCU\..\Run: [SandboxieControl]D:\PLocal\Sandboxie\SbieCtrl.exe
O4 - HKCU\..\Run: [Actual Window Manager]C:\Program Files (x86)\Actual Window Manager\ActualWindowManagerCenter.exe
O4 - HKCU\..\Run: [TrayFactory]D:\PLocal\PS Tray Factory\PSTrayFactory.exe /start
O4 - HKCU\..\Run: [WinPatrol PLUS (Newsletter available, see PLUS tab.)]D:\PLocal\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [perfmon]D:\Permanent\Hikari\perfmon.cmd
O4 - HKCU\..\Run: [IDMan]C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Steam]D:\PLocal\Steam\steam.exe -silent
O4 - HKCU\..\RunOnce: [PSTF]D:\PLocal\PS Tray Factory\PSTrayFactory.exe /start
O4 - HKU\..\Run: [TrayFactory]D:\PLocal\PS TRAY FACTORY\PSTRAYFACTORY.EXE /silent
O4 - HKU\..\Run: [AcronisTibMounterMonitor]C:\PROGRAM FILES (X86)\COMMON FILES\Acronis\TIBMOUNTER\TIBMOUNTERMONITOR.EXE
O4 - HKU\..\Run: [vmware-tray.exe]D:\PLocal\VMware\vmware-tray.exe
O4 - HKU\..\Run: [Babylon Client]C:\Program Files (x86)\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - Startup: EvernoteClipper.lnk=C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
O8 - Extra context menu item: &Enviar para o OneNote - res://D:\PLocal\MsOffice\Office15\ONBttnIE.dll/105
O8 - Extra context menu item: Capturar esta página - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=1
O8 - Extra context menu item: Capturar imagem - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=4
O8 - Extra context menu item: Capturar seleção - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=3
O8 - Extra context menu item: Capturar URL - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=0
O8 - Extra context menu item: Clip bookmark - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=0
O8 - Extra context menu item: Clip image - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=4
O8 - Extra context menu item: Clip selection - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=3
O8 - Extra context menu item: Clip this page - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=1
O8 - Extra context menu item: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://D:\PLocal\MsOffice\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: New note - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\NewNote.html
O8 - Extra context menu item: Nova nota - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\NewNote.html
O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm
O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - D:\PLocal\ClassicShell\ClassicIE_32.exe
O9 - Extra 'Tools' menuitem: Classic IE Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - D:\PLocal\ClassicShell\ClassicIE_32.exe
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O11 - Options group: [Accelerated graphics] Accelerated graphics - C:\Windows\SysWOW64
O11 - Options group: [Path not f] Path not f - No path available
O21 - EldosMountNotificator-cbfs4 - Virtual Storage Mount Notification - {887D7714-C324-4241-80C2-D27F055EB284} - C:\Windows\SysWOW64\cbfsMntNtf4.dll
O22 - SharedTaskScheduler: (Virtual Storage Mount Notification) - {887D7714-C324-4241-80C2-D27F055EB284} - C:\Windows\SysWOW64\cbfsMntNtf4.dll
O23 - Service: Acronis Scheduler2 Service - Acronis - C:\PROGRAM FILES (X86)\COMMON FILES\Acronis\SCHEDULE2\schedul2.exe
O23 - Service: Acronis Nonstop Backup Service - Acronis - C:\PROGRAM FILES (X86)\COMMON FILES\Acronis\CDP\afcdpsrv.exe
O23 - Service: COMODO Internet Security Helper Service - COMODO - C:\PROGRAM FILES\COMODO\COMODO INTERNET SECURITY\cmdagent.exe
O23 - Service: COMODO Virtual Service Manager - COMODO - C:\PROGRAM FILES\COMODO\COMODO INTERNET SECURITY\cmdvirth.exe
O23 - Service: Intel(R) Content Protection HECI Service - Intel Corporation - C:\Windows\SysWOW64\INTELCPHECISVC.EXE
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\PROGRAM FILES (X86)\COMMON FILES\CREATIVE LABS SHARED\Service\AL6LICENSING.EXE
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\PROGRAM FILES (X86)\COMMON FILES\CREATIVE LABS SHARED\Service\CTAELICENSING.EXE
O23 - Service: Creative Audio Service - Creative Technology Ltd - C:\PROGRAM FILES (X86)\Creative\SHARED FILES\CTAudSvc.exe
O23 - Service: Serviço Atualização do Dropbox (dbupdate) - Dropbox, Inc. - C:\PROGRAM FILES (X86)\Dropbox\Update\DROPBOXUPDATE.EXE
O23 - Service: Serviço Atualização do Dropbox (dbupdatem) - Dropbox, Inc. - C:\PROGRAM FILES (X86)\Dropbox\Update\DROPBOXUPDATE.EXE
O23 - Service: COMODO Dragon Update Service - - C:\PROGRAM FILES (X86)\Comodo\Dragon\DRAGON_UPDATER.EXE
O23 - Service: NVIDIA GeForce Experience Service - NVIDIA Corporation - C:\PROGRAM FILES\NVIDIA CORPORATION\GEFORCE EXPERIENCE SERVICE\GFEXPERIENCESERVICE.EXE
O23 - Service: Serviço do Google Update (gupdate) - Google Inc. - C:\PROGRAM FILES (X86)\Google\Update\GOOGLEUPDATE.EXE
O23 - Service: Serviço do Google Update (gupdatem) - Google Inc. - C:\PROGRAM FILES (X86)\Google\Update\GOOGLEUPDATE.EXE
O23 - Service: Intel(R) HD Graphics Control Panel Service - Intel Corporation - C:\WINDOWS\SYSTEM32\IGFXCUISERVICE.EXE
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\PROGRAM FILES\Intel\ICLS CLIENT\HECISERVER.EXE
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\PROGRAM FILES\Intel\ICLS CLIENT\SOCKETHECISERVER.EXE
O23 - Service: Intel(R) PROSet Monitoring Service - Intel Corporation - C:\WINDOWS\SYSTEM32\IPROSETMONITOR.EXE
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service - Intel Corporation - C:\PROGRAM FILES (X86)\Intel\INTEL(R) MANAGEMENT ENGINE COMPONENTS\DAL\JHI_SERVICE.EXE
O23 - Service: ListaryService - - D:\PLocal\Listary\LISTARYSERVICE.EXE
O23 - Service: Intel(R) Management and Security Application Local Management Service - Intel Corporation - C:\PROGRAM FILES (X86)\Intel\INTEL(R) MANAGEMENT ENGINE COMPONENTS\LMS\LMS.exe
O23 - Service: Marvell Storage Management Service - Marvell - C:\PROGRAM FILES\MARVELLSTORAGEUTILITY\svc\MVRAIDSVC.EXE
O23 - Service: Mozilla Maintenance Service - Mozilla Foundation - C:\PROGRAM FILES (X86)\MOZILLA MAINTENANCE SERVICE\MAINTENANCESERVICE.EXE
O23 - Service: MSU Web Service - Apache Software Foundation - C:\PROGRAM FILES\MARVELLSTORAGEUTILITY\Apache2\bin\httpd.exe
O23 - Service: NVIDIA Network Service - NVIDIA Corporation - C:\PROGRAM FILES (X86)\NVIDIA CORPORATION\NETSERVICE\NVNETWORKSERVICE.EXE
O23 - Service: NVIDIA Streamer Service - NVIDIA Corporation - C:\PROGRAM FILES\NVIDIA CORPORATION\NVSTREAMSRV\NVSTREAMSVC.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\SYSTEM32\NVVSVC.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - D:\PLocal\RAXCOPERFECTDISK\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\PROGRAM FILES\COMMON FILES\Raxco\Shared\PDEngine.exe
O23 - Service: Sandboxie Service - Sandboxie Holdings, LLC - D:\PLocal\SANDBOXIE\SbieSvc.exe
O23 - Service: Service KMSELDI - @ByELDI - C:\PROGRAM FILES\KMSpico\SERVICE_KMS.EXE
O23 - Service: Skype Updater - Skype Technologies - D:\PLocal\Skype\Updater\Updater.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\PROGRAM FILES (X86)\COMMON FILES\Steam\STEAMSERVICE.EXE
O23 - Service: NVIDIA Stereoscopic 3D Driver Service - NVIDIA Corporation - C:\PROGRAM FILES (X86)\NVIDIA CORPORATION\3D VISION\NVSCPAPISVR.EXE
O23 - Service: Acronis Sync Agent Service - Acronis - C:\PROGRAM FILES (X86)\COMMON FILES\Acronis\SYNCAGENT\SYNCAGENTSRV.EXE
O23 - Service: VMware Authorization Service - VMware, Inc. - D:\PLocal\VMware\VMWARE-AUTHD.EXE
O23 - Service: VMware DHCP Service - - C:\Windows\System32\VMNETDHCP.EXE
O23 - Service: VMware USB Arbitration Service - VMware, Inc. - C:\PROGRAM FILES (X86)\COMMON FILES\VMware\USB\VMWARE-USBARBITRATOR64.EXE
O23 - Service: VMware NAT Service - - C:\Windows\System32\vmnat.exe
O23 - Service: VMware Workstation Server - - D:\PLocal\VMware\VMWARE-HOSTD.EXE
O23 - Service: VNC Server Version 4 - RealVNC Ltd - C:\PROGRAM FILES\RealVNC\VNC4\winvnc4.exe
--- Additional WinPatrol Info ---
Default Browser: Internet Explorer - Internet Explorer version 11.00.9600.16428
MSIE: Internet Explorer (11.00.9600.16428)
Firefox 42.0 installed in D:\PLocal\FireFox.
18 IE Cookies in Folder: C:\Users\Hikari\AppData\Roaming\Microsoft\Windows\Cookies\
95 Mozilla Cookies in Folder: C:\Users\Hikari\AppData\Roaming\Mozilla\FireFox\Profiles\oy7t8vdy.default
WP00 - HKLM\CS1: BootExecute = PDBoot.exe
WP00 - HKLM\CCS: BootExecute = PDBoot.exe
WP00 - HKLM\CS2: BootExecute = PDBoot.exe
WP01 - HKLM\CS1: PendingFileRenameOperations = \??\C:\Users\Hikari\AppData\Local\Temp\temp0.tmp
WP01 - HKLM\CCS: PendingFileRenameOperations = \??\C:\Users\Hikari\AppData\Local\Temp\temp0.tmp
WP02 - HKLM\CCS: Command = C:\Windows\system32\cmd.exe
WP06 - Delayed Start: [PWRISOVM.EXE]D:\PLocal\PowerISO\PWRISOVM.EXE
WP06 - Delayed Start: [SoundVolumeHotkeys.{9547D1C7-4F18-4104-8674-046DCD12BDF9}]D:\PLocal\SOUNDVOLUMEHOTKEYS\SOUNDVOLUMEHOTKEYS.EXE
WP06 - Delayed Start: [MSUTray]C:\PROGRAM FILES\MARVELLSTORAGEUTILITY\tray\STORAGETRAY.EXE
WP06 - Delayed Start: [adm_tray.exe]C:\PROGRAM FILES (X86)\Acronis\DRIVEMONITOR\adm_tray.exe
WP06 - Delayed Start: [USB3MON]C:\PROGRAM FILES (X86)\Intel\INTEL(R) USB 3.0 EXTENSIBLE HOST CONTROLLER DRIVER\APPLICATION\iusb3mon.exe
WP06 - Delayed Start: [Main]D:\Permanent\HotKey\Main.exe
WP06 - Delayed Start: [KeePass Password Safe 1.28]D:\Permanent\KeePass\KeePass.exe
WP06 - Delayed Start: [TrueImageMonitor.exe]C:\PROGRAM FILES (X86)\Acronis\TRUEIMAGEHOME\TRUEIMAGEMONITOR.EXE
WP06 - Delayed Start: [UpdReg]C:\Windows\Updreg.EXE
WP06 - Delayed Start: [Dropbox]C:\PROGRAM FILES (X86)\Dropbox\Client\Dropbox.exe
WP06 - Delayed Start: [RealTemp]D:\PERMANENT\RealTemp\RealTemp.exe
WP06 - Delayed Start: [allsnap]D:\Permanent\allsnap150beta\allsnap.exe
WP06 - Delayed Start: [allsnap64]D:\Permanent\allsnap150beta\allsnap64.exe
WP06 - Delayed Start: [ArsClip]D:\Permanent\ArsClip\current\ArsClip.exe
WP06 - Delayed Start: [AnyDVD]D:\PLocal\AnyDVD\ANYDVDTRAY.EXE
WP06 - Delayed Start: [Listary]D:\PLocal\Listary\Listary.exe
WP06 - Delayed Start: [HikariSchedulerUI]D:\Permanent\HikariScheduler\HikariSchedulerUI\HikariSchedulerUI.exe
WP06 - Delayed Start: [Rainlendar]D:\Permanent\Rainlendar\Rainlendar.exe
WP06 - Delayed Start: [taskmgr]C:\Windows\System32\taskmgr.exe
WP06 - Delayed Start: [Evernote]C:\Program Files (x86)\Evernote\Evernote\Evernote.exe
WP06 - Delayed Start: [startup]D:\Permanent\Hikari\startup.cmd
WP06 - Delayed Start: [SmsPowerView]D:\PLocal\SMS_Power_View\SmsPowerView.cmd
WP06 - Delayed Start: [IDMan]C:\PROGRAM FILES (X86)\INTERNET DOWNLOAD MANAGER\IDMan.exe
WP06 - Delayed Start: [BoxcryptorClassic.exe]D:\PLocal\BOXCRYPTOR\BOXCRYPTORCLASSIC.EXE
WP08 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix: Default = http://
WP08 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\Prefixes: www = http://
WP31 - Scheduled Tasks: [SDMsgUpdate (SD).job]C:\Program Files (x86)\SmartDraw 2013\Messages\SDNotify.exe 12/07/2015 8:58 PM
WP31 - Scheduled Tasks: [GoogleUpdateTaskMachineUA.job]C:\Program Files (x86)\Google\Update\GoogleUpdate.exe 12/08/2015 4:23 PM
WP31 - Scheduled Tasks: [GoogleUpdateTaskMachineCore.job]C:\Program Files (x86)\Google\Update\GoogleUpdate.exe 12/08/2015 3:16 PM
WP31 - Scheduled Tasks: [DropboxUpdateTaskMachineUA.job]C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe 12/08/2015 3:48 PM
WP31 - Scheduled Tasks: [DropboxUpdateTaskMachineCore.job]C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe 12/08/2015 3:16 PM
WP16 - ActiveX: {00024522-0000-0000-C000-000000000046} [RefEdit.Ctrl] D:\PLocal\MsOffice\Office15\REFEDIT.DLL 15.0.4454.1000
WP16 - ActiveX: {05589fa1-c356-11ce-bf01-00aa0055595a} [ActiveMovieControl Object] C:\Windows\SysWOW64\wmpdxm.dll 12.0.7601.17514
WP16 - ActiveX: {3D8152C1-0CFD-4968-9684-794046886E31} [Microsoft Animation Control 6.0 (SP6)] C:\Windows\SysWOW64\mscomct2.ocx 6.01.9816
WP16 - ActiveX: {9A948063-66C3-4F63-AB46-582EDAA35047} [Microsoft TabStrip Control 6.0 (SP6)] C:\Windows\SysWOW64\MSCOMCTL.OCX 6.01.9834
WP16 - ActiveX: {F8CF7A98-2C45-4c8d-9151-2D716989DDAB} [Microsoft Visio Document] D:\PLocal\MsOffice\Office15\VVIEWER.DLL 15.0.4569.1503
WP16 - ActiveX: {52A2AAAE-085D-4187-97EA-8C30DB990436} [HHCtrl Object] C:\Windows\System32\hhctrl.ocx 6.1.7600.16385
WP16 - ActiveX: {420F0000-71EB-4757-B979-418F039FC1F9} [ElevMgr Class] D:\PLocal\VMware\elevated.dll 11.0.0 build-2305329
WP16 - ActiveX: {54CE37E0-9834-41ae-9896-4DAB69DC022B} [Microsoft RDP Client Control (redistributable) - version 5a] C:\Windows\System32\mstscax.dll 6.3.9600.16503
WP16 - ActiveX: {6874E949-7186-4308-A1B9-D55A91F60728} [VixLib Class] C:\PROGRAM FILES (X86)\VMware\VMWARE VIX\VixCOM.dll 11.0.0 build-2305329
WP16 - ActiveX: {830690FC-BF2F-47A6-AC2D-330BCB402664} [Skype Class] C:\PROGRAM FILES (X86)\COMMON FILES\Skype\SKYPE4COM.DLL 6.16
WP16 - ActiveX: {8BD21D50-EC42-11CE-9E0D-00AA006002F3} [Microsoft Forms 2.0 OptionButton] C:\Windows\SysWOW64\FM20.DLL 15.0.4567.1000
WP32 - Hidden File: C:\tnd.dat
WP32 - Hidden File: C:\Windows\ctfile.rfc
WP32 - Hidden File: C:\Windows\WindowsShell.Manifest
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-datetime-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-debug-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-delayload-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-errorhandling-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-fibers-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-file-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-handle-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-heap-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-interlocked-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-io-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-libraryloader-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-localregistry-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-memory-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-misc-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-namedpipe-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll
WP32 - Hidden File: C:\Windows\System32\api-ms-win-security-lsalookup-l1-1-0.dll
WP33 - File Type .AVI: [Video Clip]C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:8 /Open %L
WP33 - File Type .BAT: [Windows Batch File]%1 %*
WP33 - File Type .CAB: [WinRAR archive]D:\PLocal\WinRAR\WinRAR.exe %1
WP33 - File Type .CAT: [Security Catalog]C:\Windows\system32\rundll32.exe cryptext.dll,CryptExtOpenCAT %1
WP33 - File Type .CHM: [Compiled HTML Help file]C:\Windows\hh.exe %1
WP33 - File Type .COM: [MS-DOS Application]%1 %*
WP33 - File Type .CMD: [Windows Command Script]%1 %*
WP33 - File Type .CSS: [Cascading Stylesheet]D:\Permanent\OxygenXML\v16\oxygen16.0.exe %1
WP33 - File Type .CSS: [Cascading Stylesheet]D:\Permanent\OxygenXML\v16\oxygen16.0.exe %1
WP33 - File Type .DOC: [Documento Microsoft Word 97-2003]D:\PLocal\LibreOffice\program\\swriter.exe -o %1
WP33 - File Type .EXE: [Application]%1 %*
WP33 - File Type .INF: [Setup Information]C:\Windows\system32\NOTEPAD.EXE %1
WP33 - File Type .JS: [JavaScript File]C:\Windows\System32\WScript.exe %1 %*
WP33 - File Type .LOG: [Text Document]C:\Windows\system32\NOTEPAD.EXE %1
WP33 - File Type .MSI: [Windows Installer Package]C:\Windows\System32\msiexec.exe /i %1 %*
WP33 - File Type .MID: [MIDI Sequence]C:\Program Files (x86)\Windows Media Player\wmplayer.exe /Open %L
WP33 - File Type .MP3: [MP3 Format Sound]C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:6 /Open %L
WP33 - File Type .PIF: [Shortcut to MS-DOS Program]%1 %*
WP33 - File Type .REG: [Registration Entries]regedit.exe %1
WP33 - File Type .RTF: [Documento Rich Text]D:\PLocal\LibreOffice\program\\swriter.exe -o %1
WP33 - File Type .SCR: [Screen saver]%1 /S
WP33 - File Type .TXT: [Text Document]C:\Windows\system32\NOTEPAD.EXE %1
WP33 - File Type .URL: [Windows host process (Rundll32)]C:\Windows\System32\rundll32.exe C:\Windows\System32\ieframe.dll,OpenURL %l
WP33 - File Type .VBS: [VBScript Script File]C:\Windows\System32\WScript.exe %1 %*
WP33 - File Type .VBE: [VBScript Encoded File]C:\Windows\System32\WScript.exe %1 %*
WP33 - File Type .WSF: [Windows Script File]C:\Windows\System32\WScript.exe %1 %*
WP33 - File Type .WSH: [Windows Script Host Settings File]C:\Windows\System32\WScript.exe %1 %*
WP33 - File Type .XLS: [Planilha do Microsoft Excel 97-2003]D:\PLocal\MsOffice\Office15\EXCEL.EXE /dde
Memory currently in use: 16%
Physical Memory Free: 4,194,303 KB
Paging File Free: 4,194,303 KB
Virtual Memory Free: 1,966,204 KB
--
End of file
Is there anything else I can provide to help identify the cause of this issue?
It’s very annoying to not be able to open Comodo main window, and I’m afraid of a time that I’ll need it and will be blocked out.
Today Dragon tried to update and seems to have been successiful. That means that at least Comodo is updating itself.
I did more tests now and noticed something new. When I double click tray icon or right click it and click Open, I notice that Windows’ language bar disappears for a second and comes back. If I click on Start Menu’s link, that doesn’t happen.
I executed it multiple times, as administrator, and class-test.exe didn’t show up on Task Manager.
cis.exe and cistray.exe are running, is it MainUI?
I noticed now that when I try to open Comodo window, be it from tray or start menu, a second cis.exe appears on Task Manager, then dies.
Still no sign of it in TaskBar. Because of that, I don’t believe it’s just a case of window positioned outside of visible desktops. I suppose it’s some issue with cis.exe that blocks it from opening its window. Or is it normal for Comodo window not appear in TaskBar even when working?
This Windows is plain new, I don’t see the use in uninstalling a software that was just installed, if the installation didn’t have some error.
I’d guess for conflicts with some other software. The only ones related to security I have are Sandboxie and WinPatrol. And I don’t see how any of them would conflict with Comodo.
Is there any known incompatibility list I could inspect, or anybody else relating my issue?
After installing new version of Comodo 8.2.0.4792 I have exactly the same problem as described above (WIN 7 Prof 64bit).
Could you describe more precisely what you did?
Windows Manager it is external program or system like dwm.exe.
I’m new in this forum, I registered because of this very problem wich is really annoying . As for woytek 787 this problem is not solved for me neither. Actual Window Manager seems to be an external program and I have not installed it on my PC.
For me the issue remain, I can’t open CIS main window and my Windows 7 instalation is brand new. Can you help me solve this thing guys? How may I help you? I already read everything avaible on the subject on this forum and I didn’t work.
. As for woytek 787 this problem is not solved for me neither. Actual Window Manager seems to be an external program and I have not installed it on my PC.