CIS12.2.2.8012 installation of the virus database prompts a version error.

Comodo Internet Security - CIS Incomplete Issue Reports-CIS
#1

I imported the Internet Security 5.8 & newer repository from Comodo Anti Malware Database Latest Version & Additions 2022 download to CIS12.2.2.8012 with the wrong version.

Why do I have to download Internet Security 5.5 & older?

640×583 35.7 KB

458×640 43.8 KB

#2

Hi squareas,

Thank you for reporting, we are checking this.

Thanks
C.O.M.O.D.O RT

#3

Hi squareas,

Could you please check your inbox for PM and respond.

Thanks
C.O.M.O.D.O RT

#4

I have a similar problem

#5

That page doesn't exist (404) — ImgBB - screenshot COMODO app -v

That page doesn't exist (404) — ImgBB - screenshot of the trouble

post it there into /img didn’t work out

(like a curse) LOL

#6

Hi Maldana,

We have checked and found that the “import virus database” updates & installed the base without any issue.
However, before importing the virus database, make sure that the database version in CIS About tab is “1” and then import and check.

Thanks
C.O.M.O.D.O RT

#7 

- Check for updates - passed
- Downloading the antivirus database - passed
- Installation of anti-virus database updates - failure
make sure that the database version in CIS About tab is "1"
[b]check[/b]
#8

Hi Maldana,

Could you please check your inbox for pm ? and respond .

Thanks
C.O.M.O.D.O RT