Have a problem. Sorry - used to be able and tech savvy. became disabled. Constant pain, head fogged by painkillers, hard to think, can’t concentrate for more than a minute or two at a time, can’t do stuff on computer for long from mounting pain. Tried searching here, found lengthy general fixing procedures, complicated lengthy reporting procedures for posts - just can’t do them. Just can’t. Hoping someone, anyone can suggest any SIMPLE things to check or try.
All I can say, can’t go through getting programs to make logs and stuff, sorry.
Latest CIS, was working fine. Last night, first time in ages, got some PUPs on computer mucking browser searches to somewhere else and stuff - just known PUPs, not viruses. Stupid of me. Uninstalled them. then Malewarebytes to clear out the remnants, REG keys etc. Everything normal. Except then - presume connected - CIS can’t update anything since last night. All 4 update types error. Says ‘connection to the server can’t be established’.
Have -
rechecked CIS scan, malwarebytes scan. Both clean.
Checked CIS configuration for updates, still set to http://download. comodo.com/
Ran Cis diagnostics. No problems found.
Connected to download.comodo.com with my browser. No problem, browser connects and downloads stuff, so not DNS lookup problem here.
Did simple uninstall, then reinstall of CIS. Repeated checks above before and after importing my configuration settings into new install, Fresh CIS install still not connecting to CIS server even on fist startup before I did anything.
Reboots as needed.
By simple uninstall mean just running uninstaller. Not long procedure with multiple cleaning, extra cleaning programs, regedit searching, multiple restarts. Can’t do all that. Just can’t. Couldn’t concentrate long enough to take in first few lines of reading that massive post of instuctions let alone do it. Pain rises too fast.
Any SIMPLE reasons CIS might be not connecting to update server? Simple things to check? Simple to fix? No big lists of complicated procedures - just simple things it might be? One registry entry? One line in a config file? One particular file that might be corrupted? Simple possibilites?
If not, can’t go through the whole cleaning process. just have to drop CIS, pick something else.
If any replies, might be awhile before I can act and reply - typing this is about my limit of computer use today, maybe tomorrow too.