1. The full product and its version:
12.2.1.6950 (virus db - 32107)
2. Your Operating System (32 or 64 bit) and ServicePack revision. and if using a virtual machine, which one:
Windows Embedded 8.1 64 (very much similar to Standard Windows 8)
3. List all the configuration changes you did. Are you using Default configuration? If no, whats the difference?:
HIPS - Safe, Firewall - Custom, Auto-Contain - Enabled (all attached) (is there any way here to attach files only for trusted developers?)
4. Did you install over a previous version without uninstalling first, or import a previous configuration file?:
Yes, and previous version failed to uninstall.
Then used standalone uninstaller from here-around? which reported ok.
WARN: I changed installation path of latest version from default to slightly modified. I understand that problem might be fixable by just reinstalling back to default path.
I did not import previous config.
5. Other Security, Sandboxing or Utility Software Installed:
Probably none
6. Step by step description to reproduce the issue. Or if you cannot reproduce it, what you actually did before it happened, step by step:
Unclear. May be:
0: “DISM /Online /Cleanup-Image /RestoreHealth” (with previous version)
1: “sfc /scannow” (with previous version)
2: Uninstall previous version, failed
3: Uninstall previous version with standalone uninstaller, reported ok, though I’m not sure it actually was completely ok
4: Reininstall today beta version to non-standard path
- I tried to change all paths in registry from "c:\Program Files\COMODO\COMODO Internet Security" to new installation path, but this did not fixed autostart of tray interface.
- Repair from installer does not find any problems
- Though interface does not start, protection seem to be working. Without allow/block messages, of course. When I start it manually, all looks like working normally.