A. CIS Firewall Broken/No connections
Can you reproduce the problem & if so how reliably?:
no. Seems to happen after a few days
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1:Install/Upgrade CIS Premium
2:Wait
3:Firewall no longer works. Also new version 12.1 can’t install Killswitch(access denied error)
One or two sentences explaining what actually happened:
Noticed that some apps i block were going to the internet. checked CIS main panel
and noticed there were no connections in the firewall section of the main tab.
Tried to install killswitch and got access denied error when it was trying to install.
One or two sentences explaining what you expected to happen:
Expected the firewall to block applications with a rule to block them
If a software compatibility problem have you tried the advice to make programs work with CIS?:
no
Any software except CIS/OS involved? If so - name, & exact version:
not really. blocked powerdirector 17(PDR.exe) from internet and software_reporter_tool.exe from running
Any other information, eg your guess at the cause, how you tried to fix it etc:
just happened randomly afaik, upgraded from 12.0.0.6818 to 12.1.0.6914 to try and fix it.
B. YOUR SETUP
Exact CIS version & configuration:
CIS Premium 12.1.0.6914 31782
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
Antivirus: Stateful
Auto-Containment: Enabled
HIPS: Disabled
VirusScope: Enabled
Website Filtering: Enabled
Have you made any other changes to the default config? (egs here.):
no. Blocked an app in the firewall(PDR.exe). Blocked an app in containment(software_reporter_tool.exe).
Have you updated (without uninstall) from CIS 5, 6 or 7?:
no. upgraded from 12.0.0.6818 to 12.1.0.6914
if so, have you tried a a a clean reinstall - if not please do?:
no. did a normal reinstall which fixed temporarily
Have you imported a config from a previous version of CIS:
no
if so, have you tried a standard config - if not please do:
yes? upgrade remade config
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Microsoft Windows 10 Home, Version 10.0.18362 Build 18362, 64 Bit, default UAC, normal account, no VM used
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
no (norton antiviruswas included with laptop. but is now uninstalled)
C. ATTACH REQUIRED FILES (delete this section (section C) after attaching required files)
Had to delete *.dmp from the CisReport_x64_v12.1.0.6914_20191129-192247.zip to meet minimum file size. each one is
~300MB. I tried uploading this and it reset my whole post :(. Tried previewing and it reset my whole post. luckily i had it copied