CIS Antivirus does not scan the navigation with Firefox

A. The bug/issue

  1. What you did: When I run the malicious link in the Firefox 7.0.1, CIS antivirus not detects malicious iframe and the page is loaded (correct would be to warn and block).
  2. What actually happened or you actually saw: The malicious page is loaded (correct would be to warn and block).
  3. What you expected to happen or see: I expected this page is warned and blocked and no loaded.
  4. How you tried to fix it & what happened: nothing to do.
  5. If its a software compatibility problem have you tried the compatibility fixes (link in format)?: Yes
  6. Details & exact version of any software (execpt CIS) involved (with download link unless malware): Firefox 7.0.1
  7. Whether you can make the problem happen again, and if so precise steps to make it happen: run the malicious link with malicious iframe in the Firefox 7.0.1.
  8. Any other information (eg your guess regarding the cause, with reasons): no.

B. Files appended. (Please zip unless screenshots).

  1. Screenshots of the Defense plus Active Processes List (Required for all issues): Attached
  2. Screenshots illustrating the bug: Not appended
  3. Screenshots of related CIS event logs: Attached
  4. A CIS config report or file. Not appended.
  5. Crash or freeze dump file: Not appended
  6. Screenshot of More~About page. Can be used instead of typed product and AV database version. Attached

C. Your set-up

  1. CIS version, AV database version & configuration used: CIS version 5.8.213334.2131, Proactive config, Firewall and Antivírus default database 10594
  2. a) Have you updated (without uninstall) from a previous version of CIS: Yes
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: Yes
  3. a) Have you imported a config from a previous version of CIS: Yes
    b) if so, have U tried a standard config (without losing settings - if not please do)?: Yes
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
  5. Defense+, Sandbox, Firewall & AV security levels: D+=Paranoid, Sandbox=Disable, Firewall=Safe, AV=Stateful
  6. OS version, service pack, number of bits, UAC setting, & account type: Windows XP, SP2, 32 bits, Admin
  7. Other security and utility software currently installed: CIS only
  8. Other security software previously installed at any time since Windows was last installed: no.
  9. Virtual machine used (Please do NOT use Virtual box):] no.

[attachment deleted by admin]

Thank you very much for your bug report in standard format.

Unfortunately the following items of required information are missing from your post

  1. Screenshots of the Defense plus Active Processes List (Required for all issues): no

Sorry no is not a answer please supply the screenshot that has been requested.

  1. OS version, service pack, number of bits, UAC setting, & account type: Windows XP, SP3, Admin

Number of bits x32 or x64 ?

We would be grateful if you would add these items of information so we can forward this post to the format verified board. You can find assistance using red links in the format and here - if you need further help please ask a mod. If you do not add the information after a week we will forward this post to non-format. If this happens we will tell you how to rectify this if you wish to. Developers may look at the issue in the non-format board, and may fix it.

But it is much more likely to be fixed if you edit your first post to create an issue report which meets all criteria in the bug forum Checklist and Format. (You can copy and paste the format from this topic). The general reasons why are summarized in that post, the reasons we ask for information you may think unecessary are given in this detailed post.

In the current process we will normally leave it up to you whether you want to make a report which meets all the criteria or not. We may remind you if we think a bug of particular importance.

Done !

Thanks !!!

Could you please check the Antivirus Logs at the time you tested this link in Firefox if possible.

Thank you

Dennis

Nothing appears in the log (attached now) of the antivirus related to Firefox.

Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.

Developers may or may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.

Moved to Verified.

Many thanks again

Dennis